Deposit Operations Manager

  • Negotiable
  • Hong Kong
  • Permanent, Full time
  • Standard Chartered Bank
  • 02 Jan 17

Please view Job Description for details.

Standard Chartered is a leading international banking group committed to building a successful and sustainable future for our people, our customers and the communities we serve. With 1,700 branches and offices in 68 markets in Asia, Africa and the Middle East, we offer exciting and challenging international career opportunities to over 89,000 employees.

Job Description

Report to Manager, Account Maintenance, this role is responsible for the oversight of the Deposits Account Maintenance team which support maintenance of clients' static data of deposits and investment accounts.

This role aims at executing the strategies and implementing the initiatives laid down including the streamlining of processes, migration and monitoring of hub centres, enhancing productivity and supporting business campaigns.

Risk and control is also one of the key areas to address. By working closely with Unit Operational Risk Manager, Compliance and Operational Risk, it is expected to ensure all processes complying with policies of regulators and adhering to the procedures of the Bank.

Key Roles and Responsibilities

- To ensure efficient and effective scope of operations is always in place, covering various processing work, support and services, system functionality and stability, risk and control

- To streamline workflow and procedures and introduce automation process in order to cope with the ever changing needs of the market and ongoing expansion of businesses

- To provide full operational support to various business initiatives as driven by Business and Sales channels.

Qualifications and Skills

- solid experience in Retail Banking operations, with solid people management experience
- knowledge on Retail Banking products and preferably understanding on regulations such as CoBP, PDPAO etc.
- able to work with various stakeholders in country and Group-level independently
- fluent In written & spoken English while fluency in Putonghua would be an advantage
- expressive and able to communicate to stakeholders effectively with strong presentation skills
- able to work under tight deadlines and stressful environment"

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting and selecting Careers. To help speed up your application, please note the following:

- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role

- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
- We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 31 Jan 17. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Equal Opportunity Employer

Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.