Network Support Engineer (Level 3)

Hong Kong, Singapore


Job Type
Full Time

Your role
Do you have a knack for technology? Are you at your best when supporting others? We're looking for someone like that to:
— be responsible for the support and maintenance of large scale Network & Security Infrastructure
— provide hands-on Proactive/Reactive maintenance and troubleshooting of Network/Security Environments
— formulate and Deliver Technical Trainings and participate in developing Technical Documents.
— review technical Infrastructure changes
— train and Mentor staff with a “Can-Do” attitude and suggest ways to improve the team performance and increase customer satisfaction
— develop documentation of technical support issues using the available tools is an essential element of the role
— work closely with Service Managers and Leads to provide effective operation support

About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Your team
You'll be working in the Next Generation Networks Services Team in Hong Kong. We provide end-to-end support for the Next Generation Networks covering planning, building and supporting the networks.

Your experience and skills
You have:
— 7+ years of proven experience working within high performing Network Operations/ Data Centre teams, ideally in the Financial Services industry
— strong Technical Experience in solving complex issues and working with modern network technologies, such as Juniper, McAfee, ADVA, Aruba, Citrix and Infoblox
— a degree qualification in computer technology and networking or equivalent experience

You are:
— familiarity with JUNOS Space and Other Enterprise Level Management Tools
— able to work unsupervised in a fast paced, high pressure environment
— excellent in time-management, interpersonal & communication skills
— Cisco Certified CCIE preferred

What we offer
Together. That's how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We'll value your passion and commitment. And reward your performance.

Take the next step
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.