IT Service Change Analyst - ITIL, Change, Administration

IT Service Change Analyst - ITIL, Change, Administration

IT Service Change Analyst - ITIL, Change, Administration
SE London
£200 - £250 per day


My client is a large Financial Services firm who have an urgent vacancy on an interim basis for an IT Service / Change Analyst with working knowledge of ITIL, bags of enthusiasm and outstanding communication skills with the ability to be flexible, adaptable and to multi-task.


As IT Service / Change Analyst you will provide manual actions to provide incidents to service providers and 3rd parties whilst updating and amending change records and recording the changes in a central place, putting key info into the central logging tool. You will report into the head of the Service Management department and be expected to arrange meetings whilst also being the recipient of supplier performance reports. You will be expected to engage with senior stakeholders both internal and external from the business.


To be considered you must have ITIL experience from within a large, complex working environment (Financial Services preferred), and have previous IT Change and preferably Service experience. You must have a flexible, positive and enthusiastic personality with outstanding communication skills (written and verbal). You will have the ability to organise meetings and provide admin for the team.


IT Service Analyst
IT Change
ITIL
Admin


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