GM Business Architecture Analyst, – Senior Associate

  • Market Rate
  • London, England, United Kingdom
  • Permanent, Full time
  • State Street UK
  • 19 Jan 17

The Business Architecture is a business support function within SSGM serving as part of the First Line of Defence. This role will help in our ability to achieve our objective of providing GM businesses with a reengineering and controls subject matter expert advisory service.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.



Purpose of Role:

The Business Architecture is a business support function within SSGM serving as part of the First Line of Defence. This role will help in our ability to achieve our objective of providing GM businesses with a reengineering and controls subject matter expert advisory service. This position provides the opportunity for an individual to work across SSGM’s entire product suite of Foreign Exchange Sales & Trading, Securities Finance, and Portfolio Solutions as well as engage with stakeholders from across the Front, Middle, and Back Office as well as with Second and Third Line functions. Legal entities coverage across SSBT LB, SSB GmbH London Branch, SSEL, and SSGMIL

Major Responsibilities:

Role specifics

Individual Accountabilities -



  • Under general supervision, use project management & process-documentation methodology to increase understanding of processes and controls across the business and corporate partners and ensure processes are documented clearly.


  • Under general supervision, contribute to a wide variety of initiatives as a dependable and flexible resource.


  • Under general supervision, work within the scope of established guidelines and practices and consult with senior staff where clarification may be required


  • Propose changes to the existing structure and operating model to direct manager and/or business unit leadership as appropriate; challenging the status quo, to standardize processes and controls across products and regions and achieve best practices


  • Contribute to the implementation of change, confirming that remediation steps and corrective action plans from process or control review findings are implemented as agreed


  • Provide performance feedback to manager and contribute to PPR


  • Collaborate across SSGM to form partnerships and deliver solutions.


  • Foster an environment that supports effective team work across organizations.


  • Respond with answers in a timely manner so that others can then resolve their impacted issues.


  • Track outstanding issues; be detailed oriented and prioritize effectively.


  • Maintain and continuously develop knowledge of  core products, overall process operating model, financial markets and technologies


  • Identify and report all risk and compliance issues, breaches and suspicious activities


  • Act in accordance with Risk Excellence as part of our Way Ahead foundation


  • Perform other duties as required 

Shared Accountabilities -

Share responsibility with:



  • Manager for issue resolution requiring escalation.


  • Manager to prioritize effectively.


  • Manager to ensure team is achieving accuracy and meeting pre-determined deadlines


  • Peers in other locations doing the same activity so that work is standard and efficient.


  • Project leads moving projects forward by participation.


  • Cultivate effective relationships with internal business partners to successfully achieve organizational goals 

Individual Contributor-  



  • Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role


  • Ensure that the highest level of the Code of Conduct is displayed in your behaviour


  • Provide appropriate management information as required to support business unit decision making


  • Support the ‘Risk Excellence’ culture within the business


  • Adhere to  limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations



Level of Education / Qualifications:



  • Bachelor’s degree or equivalent work experience with a focus in related field preferred, 1-3 years of related experience with background in organizational design / operations / operational risk / internal audit / consultancy and/or business analysis

Skills and Experience:



  • Effective communication, negotiating skills with the resilience and ability to influence and challenge at senior level


  • Detail oriented, highly self-motivated with excellent time management and organizational skills

Required Competencies:



  • Collaborate for Results  - Do more than we thought possible by working together to accomplish our goals


  • Act Globally – Understand different perspectives and cultures to align management practices to fulfill business strategy


  • Client Focus & Consultation - Provide excellent service and build strategic client partnerships based on knowledge of their needs and by exceeding mutual expectations


  • Effective Communication - Convey and receive messages clearly, with impact and empathy.  Translate and adapt the pitch for each audience


  • Functional Expertise – Maintain specialist knowledge and skills that are essential in performing a job effectively


  • Quality & Risk Management - Drive high quality outputs and ensure that organizational risks are managed through embedding effective controls


  • Financial Acumen – Maintain specialist knowledge and skills that are essential in performing a job effectively


  • Data & Analysis - Develop and maintain scorecards and metrics.  Collect, analyze, package and communicate data at various levels for use by stakeholders


  • Process Workflow - Build and manage the flow of information and data to ensurean accurate output with limited issues and exceptions


  • Exception Processing & Resolution - Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and Stat
    e Street colleagues