• Competitive
  • Tianjin, Tianjin Shi, China
  • Permanent, Full time
  • Standard Chartered Bank
  • 2019-07-19

Online & Mobile Banking L3 Support

  • Location: Tianjin, Tianjin Shi, China
  • Salary: Competitive
  • Job Type: Full time

Online & Mobile Banking L3 Support

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities
  • Work with Development team on resolving production support issues
  • Follow up all production problems
  • Take preventive measure to prevent severity incidents
  • Perform production support activities by providing issue analysis and resolution within the specified SLA, depending on the severity of the issue.
  • Develop tools for debugging and troubleshooting
  • Perform root cause analysis of incidents
  • Coordinate with IT Service Centre for resolution of issues
  • Manage incident data in Remedy
  • Participate in new projects/application reviews

Our Ideal Candidate

Required Technical Skills
  • Excellent in communicating and presenting technology topics
  • Java
  • API
  • Micro Services
  • Enterprise Integration Patterns and frameworks
  • Devops & Automation
    • Software version management - GIT
    • Auto testing, Auto Building, Auto Deployment;
    • Build Systems - Maven, Gradle
    • Continuous Integration - Jenkins, Sonar
    • Continuous deployment
  • Linux - Shell and Python scripting
  • Advanced Javascript, HTML and CSS
  • iOS and Android native
Desirable Skills
  • Apache Camel, Apache CXF, Active MQ
  • Spring Framework stack - Spring Web MVC, Spring Batch, Spring Integration, Spring Boot;
  • Performance engineering of Java applications
  • DevOps - Tools and Techniques
  • Proxy, Reverse-Proxy and Content Delivery Networks (CDN)
  • Single-page applications
  • Docker & K8S
  • Product design skills & Marketing skills

Apply now to join the Bank for those with big career ambitions.