Application Administrator (m/f/x) Division Shared Services Application Administrator (m/f/x) Division Shared  …

Wirecard Bank AG
in Aschheim, Bayern, Germany
Permanent, Full time
Be the first to apply
Wirecard Bank AG
in Aschheim, Bayern, Germany
Permanent, Full time
Be the first to apply
Application Administrator (m/f/x) Division Shared Services
Your tasks

  • Analyze, troubleshoot and resolve L1/L2 tickets for the different web-based applications in a timely manner
  • Interpret system errors at a basic level & assess the risk of events and escalate appropriately to protect client services
  • Monitor designated applications and infrastructure, take corrective actions to prevent or minimize errors or even system down times
  • Provide application performance tuning
  • Work with L2/L3 team and Business/System Specialists
  • Provide the application support toward installation, maintenance of the systems, patches and the new releases as directed including tests
  • Plan and execute all required steps as defined during the systems maintenance
  • Create and maintain the operational documentation and knowledgebase articles for the applications
  • Create and maintain reports

Your profile

  • University degree or educational equivalent in computer science or information technology field, or several years of equivalent work experience
  • Experience in Web-based application administration and configuration
  • Experience with PKI is a plus
  • Good understanding of ITIL concepts and AD integration
  • Experience with high-availability concepts, basic Java, Puppet, RPM, subversion tools is a strong plus
  • Hands on experience in process automation (e.g. recurring tasks, workflow), best practice approach, technology efficiency and effectiveness
  • Demonstrated teamwork and collaboration in a professional setting is required
  • Strong written and verbal communication skills in English
  • Ability to plan and organize work and deliverables
  • Professional dealing in difficult situations
  • Strong organizational, multi-tasking, and time-management skills

This is what we offer
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world's leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events

Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen.