Application Support Analyst - 7 months contract Application Support Analyst - 7 months contract …

Pontoon Asia Pacific
in Hong Kong
Contract, Full time
Be the first to apply
HKD 75000 - 79000
Pontoon Asia Pacific
in Hong Kong
Contract, Full time
Be the first to apply
HKD 75000 - 79000
Posted by:
Lara Alfonso • Recruiter
Posted by:
Lara Alfonso
Recruiter
The Markets Application Production Services group is a global group responsible for the management of production systems across Global Markets Technology. There is a project involving both development and infrastructure teams for application server migration. The successful candidate will join the team in APAC to understand the operation efficiency opportunities identified during the migration and build out tools to automate them.

Responsibilities

  • Work on a project which provides standard framework for automating the manual tasks performed by support teams.
  • Understand the process involved in supporting the business and identify the opportunities to automate them.
  • Provide regular project status updates to senior technology partner
  • Candidates should be prepared to work out of normal business hours such as on weekends and attend night calls according to project needs.
  • Proactively identify and resolve potential problems during different phases of the project and escalate them to relevant parties if necessary.

 

Requirements

  • 5+ years working experience in development and driving projects in investment banking environment.
  • Expertise in Python with strong knowledge of UNIX (Linux) and Wintel as well as scripting languages like Shell, Perl with experience on automation work.
  • Strong knowledge of Databases (like MS SQL Server, Oracle, Sybase etc.) and Messaging Middleware (MQ, MSMQ)
  • Good verbal and communication skills are necessary, able to work with development and support teams across different regions
  • Good understanding of ITIL methodology
  • Good to have knowledge on Mattermost integrations.
  • A good team player but also able to work independently with strong problem solving skills and work well in matrix management environments.
  • Good to have experience in ITRS Monitoring tool, creating new alerts, creating dashboards would be ideal.
  • Added advantage with prior experience on Splunk, AppDynamics.
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