Investment Services Representative (Contact Centre)

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Bank Of China (Hong Kong) Limited
  • 16 Nov 18

Investment Services Representative (Contact Centre)

Responsibilities:

  • Handle customers' phone calls in stock trading, foreign exchange trading and other related services accurately and timely
  • Respond to customers enquiries and requests in relating to banking services or products from different channels professionally
  • Solicit new business through outbound calls in selling and promoting bank's products
Requirements:
  • Possess 5 subjects at Grade E / Level 2 or above in the HKCEE / HKDSE, including Chinese, English and Mathematic
  • With HKSI qualification is a must.
  • With experience in banking industry or financial institutions is a definite advantage
  • Good knowledge of investment products
  • Independent, self-motivated, customer-oriented and able to work under pressure
  • Possess hands-on PC skills in using MS Office applications and Chinese inputs
  • Excellent interpersonal and communications skills with good command of English and Chinese in both spoken and written; Putonghua is preferable
  • Willing to work on shift duties