• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-06-19

Senior Manager Fraud Mitigation Strategy, Hong Kong - Financial Crime Threat Mitigation (FCTM) Compliance

  • Full time
  • Hong Kong
  • 19 Jun 19

Senior Manager Fraud Mitigation Strategy, Hong Kong - Financial Crime Threat Mitigation (FCTM) Compliance

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Compliance is a global function that brings together all aspects of regulatory and financial crime risk management. Acting as risk stewards, and incorporating a range of specialist teams, we work together with the business and leverage advanced technology to help HSBC navigate a complex regulatory landscape and embed a sustainable approach to compliance risk management that supports safe growth and serves customers fairly. Compliance aspires to continuously raise the bar and set leading standards across the industry to help HSBC safeguard its customers and the communities within which it operates.

We are currently seeking a high caliber professional to join our team as Senior Manager Fraud Mitigation Strategy, Hong Kong - Financial Crime Threat Mitigation (FCTM) Compliance.

Principal responsibilities ​
  • The role holder is accountable for the end-to-end co-ordination of all fraud related controls within Hong Kong FCTM (Financial Crime Threat Mitigation), the controls operated by HOST's Fraud Operations on behalf of Hong Kong, and the controls within Hong Kong RBWM (Retail Banking Wealth Management).
  • The role holder is accountable, to the local Lines of Business, for these controls operating in synchronicity to deliver the level of fraud mitigation, customer experience and operational cost determined by the risk owner.
  • The role holder is responsible for locally driving the global fraud strategy for the effective operation of fraud controls in relation to areas such as Data, Analytics, Systems, IT, Investigations, Operations, and Client Identification. The role is accountable for the setting and monitoring of performance levels of these controls.
  • The role manages the collective delivery of controls to achieve effective management of fraud risk on behalf of Risk Owners.
  • The role holder will be delegated the authority to take specific decisions and actions on behalf of RBWM to mitigate the impact of fraud under certain circumstances.
  • The role holder provides strategic vision for in scope fraud controls.


  • Strong experience in working with controls that manage fraud risk is required.
  • Experience and understanding of the commercial profile of RBWM is mandatory.
  • Successful track record in influencing is essential, in particular the application of this skill in areas outside their direct span of control.
  • Excellent presentation skills with strong proficiency in English language, including the ability to communicate on a diverse range of topics to multiple senior stakeholders
  • Experience in banking is required.
  • Background or deep understanding of operational risk is also desirable.
  • Ability to articulate complex and sensitive information and situations in meaningful and easily understood terms
  • Track record of resilience and confident challenge when in dealing with senior stakeholders to influence change without direct responsibility for resources or budget.
  • Ability to prioritize conflicting demands and problem solve in a dynamic environment
  • Track record of leading a team that delivers results aligned to long term business goals
  • Excellent ability to manage people and processes which communicate and articulate a strategy
You'll achieve more when you join HSBC.

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