GT BE - Risk - ICRES Team Lead GT BE - Risk - ICRES Team Lead …

CIMB Malaysia
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
CIMB Malaysia
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
GT BE - Risk - ICRES Team Lead
  • To be part of the applications development team responsible for analysing, designing, developing, testing and implementing in-house built in Java web based application system - ICRES enhancements and projects.
  • To provide support to normal ICRES BAU requests
  • To provide feedback and support to users by identifying and troubleshooting ICRES's issues
  • To ensure that ICRES operates according to internal standards and SLA.
  • To follow up with the relevant parties to ensure solution to all incidents encountered proactively.
  • To prepare and update technical specification writing and documentation

Support and Maintain ICRES
  • Analyze user needs, identifies design alternatives, proposed & develop appropriate solutions for business needs
  • Design and participate in the development, testing and implementing application using web and database technology;
  • Modifies, enhances or adds modules to existing ICRES System
  • Monitors, analyze and rectify production problems; develop and implements solutions to the problems and provide preventive actions
  • Design procedures and acquiring new tools/technologies for facilitating development and testing processes
  • Create and maintain technical documentation using technical documentation templates
  • To provide technical support and maintain a high degree of customer service for all support queries and adhere to all SLA defined.
  • To take ownership of user problems and be proactive when dealing with user issues.
  • To arrange for external technical support where problems cannot be resolved in house.
  • Work with various parties to implement and deliver changes/enhancement of the system

(Essential to succeed in this job)

Technical/Functional skills
  • In-depth knowledge of technical skills on programming languages such as Java, Tomcat, Apache, SQL, Javascripts, webservices, PHP, HTML, etc.
  • Technical knowledge on IT system/technologies/tools/architectures/Web and DB Servers
  • Understand and follows Group Project Life Cycle and System Development Life Cycle
  • Analysis and troubleshoot system issues/problems and provide solutions/prevention actions
  • Research and/or utilize new technologies/tools to facilitate team on maintaining and supporting Business Unit/System.
  • Understand Business Unit reqirements and logics in order to design and implement enhancement/changes into ICRES system

Personal skills (Soft Competencies [Core/Leadership])
  • Good analytical & problem-solving skills
  • Good skills in communication and collaboration with other on daily job basis
  • Able to work in a fast track environment with tight datelines, working under pressure and able to manage multiple tasks at one time.
  • Commitment and determination in facing challenges to achieve desired results
  • Dynamic team player and resourceful