• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-11-14

MYS CTSM KL APAC AML Financial Intelligence Unit Head Managing Director

MYS CTSM KL APAC AML Financial Intelligence Unit Head Managing Director

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Master's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 25 % of the Time
  • Job ID: 18065894


Description :

Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including Consumer banking and credit, Corporate and Investment Banking, Securities Brokerage and Wealth Management. Citi's Operations account for a substantial proportion of the world's currency movements and hence there is significant regulatory focus on the strength of our controls around Anti-Money Laundering.

Citi recognizes that effective AML risk mitigation is critical.  The APAC FIU Head reports into the Global FIU Head and is part of the AML leadership team and is responsible for the mitigation of AML risk for all countries in the Asia region, through the timely review and investigation of cases, escalation of unusual activity to the appropriate countries to facilitate the reporting of suspicious activity, and supporting the execution of client exits, where appropriate.  The APAC Regional FIU Head manages processes for AML Monitoring Case Review executed out of the Primary Hub in Kuala Lumpur, Malaysia and Case Review and Investigations processes in Singapore, Taiwan, Korea and China and serves as the lead for Citi AML staff in Kuala Lumpur. Additionally, the Head also serves as the KL CSC site head and is responsible for all site management responsibilities, under the leadership of the Malaysia CCO and the Regional CSC Network Head.

Responsibilities of the APAC FIU include dispositioning automated cases following a Multi-Analyst Workflow Case Review model out of the Primary Hub; specifically i) Case drop management , ii) Case Review and disposition, iii) escalation to in-country FIU resources, and iv) escalation of potential issues to the Global FIU Head.  In addition, the APAC FIU is responsible for the dispositioning of automated and manually initiated cases following a Single- Analyst Workflow model in the additional FIU locations; specifically:  i) case drop management and manual case intake, ii) Case Review and Investigation, iii) SAR filing, iv) account closure and client exits, and v) post-investigation activities.

Citi's AML program is driven by expectations set by our primary regulator, the OCC. Fulfilling these regulatory requirements, as well as those set by country regulators around the globe, is our top priority. These priorities and the heightened regulatory scrutiny surrounding AML programs demand superior thought leadership and strategic planning in the design and implementation of our Global FIU program. 

The purpose of the role is to ensure that Citi operates within the strict regulatory regime prescribed for AML in all the countries in which it operates. The APAC Regional FIU Head manages over 1,000 staff region-wide and is responsible for an annual budget of $50MM. The successful candidate will be responsible for partnering with AML Leadership to set the vision and strategy for the Region as it relates to monitoring and investigations and for executing the strategy in day to day production. This individual serves as a leader for Citi AML in region and oversees and coordinates all Citi AML activities operating in the KL Hub.  These duties include matrix management responsibilities for team members across the AML organization (e.g., Quality Assurance, Procedures & Training, Project Management, Regional Business Office, KYC Operations, Scenario Management and Validation, Monitoring Risk Management) and advancing People Strategies for all Citi AML team members in the KL Hub.   In addition, this role will partner with regional and global teams to implement initiatives to support Citi's efforts to drive a best-in-class Global AML Program. The APAC Regional FIU Head interacts at the senior executive level within and outside Citi, including CCOs, Regional Business Heads, senior Auditors and Regulators, the AML industry, academia, etc.

Responsibilities Include :
  • Execute FIU Production to the strict standards specified by Citi's principal Regulators and per internal policies
  • Execute timely and with quality internal and regulatory commitments to include Consent Order requirements and other AML transformation initiatives
  • Effectively manage Operational Risk through the definition and application of a comprehensive end to end Controls framework, covering both the work done in the hub and in country
  • Represent the AML function, as needed, in all regional committees and forums
  • Manage and influence relationships with senior Regional business leaders including the CCOs and Regional Business Heads in support of the FIU strategy
  • Represent the AML function to our Auditors and Regulators at a senior level and represent Citi in industry AML bodies Make decisions related to the FIU to ensure that Citi's reputation and franchise is protected
  • Develop innovative solutions and apply effective problem solving to remove barriers and challenges to the effective execution of FIU priorities in the Region
  • Ensure effectiveness of in-country FIU processes in partnership and coordination with the Regional FIU Governance & Oversight function
  • Continue to develop one Citi AML organization and culture that develops our people and strengthens our culture of credible challenge, ethics, compliance and control
  • Manage and optimize the staff resources for FIU, including leading the recruitment, development and retention efforts
  • Provide oversight to all in country FIU staff, along with country AMLCOs, to ensure consistent application of global standards in line with local regulatory needs
  • Operate, for all of the above, as an effective member of the Global AML Senior Leadership Team
  • Serve as the site head for the KL CSC and be part of the global CSC network leadership team


Education/Experience :
  • Business degree, preferably at the MBA level
  • 15+ years of Financial Crimes, AML Investigations, or Operational Risk experience
  • 15+ years in direct managerial role in a production or operational environment
  • 10+ years in senior managerial roles and experience of program management and managing regional or global functions
  • Technology management experience is desirable given the enhanced and significant dependence on rolling out new systems and processes within a complex infrastructure and the Citi environment
  • Experience should also include detailed knowledge and understanding of the multitude of bank products prevalent in the region. Experience with Compliance processes is highly preferable
Technical Skills :
  • Highly developed risk management, people management, organizational, communication, negotiating and influencing skills
  • Think strategically and to work to deadlines and conflicting priorities
  • Knowledge of AML Transaction Monitoring & Investigations Standards and Procedures, including extended oversight over Case Review and in-country Case Investigation Process
  • Knowledge of Citi's AML Policies and Governing Standards
  • Close interaction with IA and Compliance Testing with clear understanding of their methodologies and ability to drive engagement with all key stakeholders
  • Excellent knowledge of banking products
  • Provide guidance on Strategic Change Management
  • Strong analytical and problem-solving skills 
Management Skills :
  • Highly developed inter-personal skills
  • Relationship management and influencing skills
  • Ability to operate at the senior executive level and to combine strategic thinking with focused execution is required
  • Solid leadership skills and ability to direct and motivate staff with integrity and ethics
  • Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Strong mentor, tutor, coach for the management staff
  • Collaborate with site and business management in addressing identified opportunities through projects and initiatives
Additional Qualifications :
  • Negotiation Skills: Influence others by presenting sound rationale for thoughts/ideas; Persuade others on the best way to move forward by providing sound arguments for your opinion
  • Conflict Resolution: Ability to deal with confrontation and resolve conflict
  • Self-Directed: Helps to be more effective with the volume of work and produce better quality of work by prioritizing work in a fast pace and high volume environment