Client Services / Customer Care Support Representative
This team is responsible for optimal functioning and second level support of the various proprietary applications within Data Delivery.
The candidate must be client focused as well as being data and technically literate. Excellent communication and presentation skills are required, along with the confidence to visit and communicate effectively with clients.
We are looking for candidates who have experience in supporting multiple client applications, but primarily have exposure to the full application lifecycle, from understanding the business requirements, to working with development to implementation and support.
The candidate will be responsible for supporting a wide range of client applications and technologies. The candidate should be comfortable working in multi-system environments. The candidate will need to be capable of working with different business groups across multiple locations and possess exceptional communication and interpersonal skills. Requirements:
What we offer:
- Fluent in English (verbal and written).
- Bachelor degree in Finance or Economics
- Minimum of 2 years' experience in financial services.
- Client focused and result oriented
- Active listener
- Thinking in (creative) solutions
- Team player
- Pro-active attitude
- Critical mindset
- Good knowledge of Microsoft tools especially excel
- An enthusiastic and international team
- The possibility to work on complex and challenging projects for leading clients
- Office events such as karting and bowling.
IHS Markit is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or accommodation to use our website to apply to a position, please contact firstname.lastname@example.org or call +1 212 849 0399. Determination on requests for reasonable accommodation will be considered on a case-by-case basis.
This contact information (email and phone) is intended for application assistance and accommodation requests only.
We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process and only qualified candidates will receive consideration and follow-up.
IHS Markit is proud to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment drug testing. As a federal contractor in the United States, IHS Markit is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding legal rights and protections in the United States, please click on the following links:
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Statement
----------------------------------------------- Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.