AVP - (OSPL - Digital Platforms)

Roles and Responsibilities:

Work closely with IT and vendor to resolve project/implementation/production issues.
Undertake root cause analysis for BAU matters in order to implement preventive and corrective measures.
Perform system testing for patches of the issues reported/system enhancements/regression.
Propose and drive the system enhancement to streamline the current process.
Map business processes, workflow models and customer journey in partnership with stakeholders within and outside the company.
Participate in product development lifecycle from ideation to delivery, including enhancement and extensibility of existing platform capabilities and features
Propose minimum viable and marketable products
Work on a day-to-day basis with the delivery team, providing ongoing support & customer insight to help deliver successful products
Engage customers (internal and external) to establish and validate requirements
Coordinate or conduct user acceptance test.

Qualifications
Requirements:

Bachelor Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent.
Preferably with at least 10 years of experience in financial or related industry.
Familiar with internet trading technologies development and investor trends.
Possess project management experience (SDLC and agile) and developing user stories in JIRA, business analysis and managing user testing
Experience in SDLC project management and agile methodologies
Good knowledge in equities trading with strong customer mindset of designing processes and solutions.
Excellent analytical skills with an ability to resolve issues independently.
Good communication skills in written and verbal.
Experience in managing and balancing the needs of multiple stakeholders.

*LI-CL

Job ID 2300004G

ABOUT COMPANY

OCBC Bank

Singapore

Retail Banking

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