AVP, Technical Delivery Lead, Consumer Banking Group Technology, Technology & Operations

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Lead and manage successful delivery of high impact and highly cross-functional program initiatives

• Coordinate with Product and Engineering teams to drive the execution of large scale and highly dependent technical projects

• Establish and drive adoption of program frameworks, tools and best practices.

• Contribute to the definition, development and tracking of effective metrics and operational improvements

• Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with engineering leads to develop program plans, including roadmap, dependency identifications and resourcing plan.

• Escalate urgent issues appropriately and driving them to closure in a timely manner

• Ability to translate product and operational requirements into actionable items required to implement and successfully launch a program.

• Plan, lead and drive projects through entire lifecycle.

• Foster collaborative partnerships across functional teams including remote teams.

• Identify areas of risk and methods of implementation for large, complex projects

• Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.

• Coordinating with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teams

• Manage highly complex issues arising from the implementation of new platform

• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.

• Collaborates and partners with different business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.

• Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.

Requirements

• Demonstrated 10 years' progressive management experience, including large-scale Project & Programme Management.

• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.

• Knowledge and management of complex program is a must

• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional practices.

• Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.

• Project/program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration management

• Proven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communications

• Demonstrated leadership abilities; effective in matrix management and team building

• Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executives

• Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources

• Change driver - Significant experience in managing and driving change

• Highly effective in managing the risk and cost implications of IT contracts or contract negotiations

• Ability to act as in a consultative manner with both business and IT leaders to align strategy

• Knowledge in technical program management methodologies.

• Experience taking ownership and delivering results in a fast-paced, dynamic environment.

• Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.

Technical Skills
Cards Platform: V+ Modules (CMS, FAS, ASM, ITS, ASM, TRAMS, LMS. MBS)
Mainframes Tools: CICS, COBOL, VSAM, IAM, Sort, REXX, Endeavour, Changeman, JCLs, TSO/ISPF
Testing Tools: JIRA, ALM, Confluence
Code versioning and build/deploy tools, CI/CD e.g. git, Jenkins, Bitbucket, Devops

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.