AVP / Senior Associate, Credit Cards Portfolio Manager, Consumer Banking Group

  • Competitive
  • Singapore
  • Permanent, Full time
  • DBS Bank Limited
  • 20 May 19

AVP / Senior Associate, Credit Cards Portfolio Manager, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

  • Analyse the Credit Cards portfolio for insights for business opportunities
  • Report performance of Credit Card portfolio growth and profitability and participate in planning cycle with Management, Finance and other units to ensure consistency with business goals
  • Understand cardmembers' lifecycle and identify business opportunities through data analysis and campaign result reviews
  • Work closely with Credit to ensure credit strategy and risk management measures are performed
  • Design and implement initiatives including marketing campaigns and system enhancement to maximize portfolio growth, profitability and improve customer experience.
  • Investigate and respond to customer queries or issues
  • Participate in ad-hoc projects as assigned

Requirements
  • Bachelor Degree with a minimum of 6 years of working experience in the Credit Cards / Banking Industry is preferred.
  • Sound knowledge of card products, processes and operations
  • Driven in consistently meeting expectations and resourceful.
  • Good appreciation of financial market trends.
  • Strong negotiation and interpersonal skills
  • Independent and self-motivated
  • Strong communication and presentation skills