Responsibilities: - Provide operations and engineering teams support for tooling and infrastructure issues
- Ownership of tool escalations, including accurate triage, SLA management and task resolution
- Communicate issues and fixes to impacted teams
- Analyze common issues to identify root causes, find solutions and process improvements
- Manage and track issue volume, ensure adequate data & measurement
- QA ads to ensure they meet proper site specs and ad requirements.
- Run weekly meetings with engineering teams on issues observered to proactively look for preventive measures and solution.
- Able to handle ticketing management.
Minimum Qualifications: Proficiency in analyzing data to detect trends and identify root causes
• General familiarity with technical terminology and engineering standards
• Ability to manage projects autonomously
• Organizational and process excellence
• Excellent written and verbal communication skills
MUST HAVE:
- Bachelors Degree in business, technical or related field preferred.
We regret to inform that only shortlisted candidates will be notified / contacted.
For more information you can email
Tulasi in our Singapore office on tulasi.thanabal@teksystems.com quoting Job Reference
Tulasix531853or alternatively, apply here to register your interest.
http://jobs.en-sg.teksystems.com/6tjAGf/advertising-operations-specialist-itcommunications-singapore-singapore-15293445
EA Registration No: R21103662, Tulasi D/O Thanabal.
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544 --------------------------------------------------------------------------------------------------------------------------