Analyst, Client Onboarding/Transitions/Conversions/Know Your Client

Overview

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Analyst, Client Onboarding/ Transitions/ Conversion / KYC to join our GAMA team. This role is located in Singapore.

The Global Account and Market Administration (GAMA) team is a client facing team that is responsible for opening and amending accounts for all our clients across APAC. We liaise with Clients, Relationship Managers, and other internal operations team to achieve this. The team is the focal point for ensuring accurate and timely set-up of all new and existing client accounts, markets and static data.

In this role, you'll make an impact in the following ways:

• Take full responsibility for a client caseload and act as the link between the client / RM and the various operational areas of the Bank.
• Interpret client instructions and complete the necessary documentation to ensure that the static data is accurately set up on all Bank systems.
• Conduct an in-depth regular reviews of all outstanding items ensuring activities are completed in accordance to service level agreements.
• Build and maintain good client relationships in order to facilitate confidence in the department and assist in its continued success.
• Develop a full understanding of an individual client's requirements in relation to the establishment of new accounts in order to complete the successful transition of new business.
• Widen knowledge of all areas of the Bank and of global markets in order to be able to efficiently resolve client queries and be able to add value to the client through this.

To be successful in this role, we're seeking the following:

Essential

• Strong IT skills including MS Excel.
• Proven organisation and prioritisation skills and ability to manage self to meet tight deadlines.
• Key eye for details.
• Strong client service skills.
• Ability to understand complexities.
• Financial service experience.
• Able to work independently with minimal supervision.
• Fluent in spoken and written English.

Preferred

• Product knowledge
• Previous experience of managing multiple, high volume tasks.
• Flexibility.
• Understanding and adapting to change.
• Proactive and uses initiative.
• Ability to work autonomously and part of a team.
• Ability to work with minimum management supervision.
• Spoken Korean and Japanese will be an added advantage.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.