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Analyst, Operations, Wealth Management Operations, Technology & Operations

DBS Bank Limited
Posted 3 days ago Permanent Competitive
Analyst, Operations, Wealth Management Operations, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Documentation review for client static maintenance and transactions documents.
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
  • Generate and follow through with various reports (e.g. daily & exception reporting, aging etc.)
  • To support and deliver team KPI and objectives.
  • Handling various duties & ad-hoc project assigned to the team.
  • Accurate and timely execution of service requests / clients' instructions on static maintenance updates and account closures in Avaloq/CMCP/any other bank systems
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients' instructions.
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
  • Wealth / Private Banking business knowledge preferred.
  • Well versed in banking AML/CFT requirements.
  • Basic knowledge of banking operation, accounting opening, client's data processing and updating.
  • Role is based at Jurong East.
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Job ID  WD44007
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