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Analyst, Secured Loans, Credit Operations, Consumer Banking Operations, Technology & Operations

DBS Bank Limited Singapore
Posted 4 days ago Permanent Competitive
Analyst, Secured Loans, Credit Operations, Consumer Banking Operations, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
  • Perform technical verification for mortgage loan application
  • Perform documentation work for secured and non-mortgage loans
  • Perform documentation checks within specified standards of credit quality and turnaround time and highlight deviations
  • Perform pre-disbursement compliance checks and highlight discrepancies and deviations
  • Complete Documentation Checklist for Disbursement/Activation and ensure standards & regulatory guidelines are complied with
  • Monitor compliance of special conditions on credit facilities offered and highlight deviations
  • Prepare letters varying terms and condition of credit facilities
  • Follow up on outstanding title deeds for safekeeping with law firms
  • Filing of source reports & media and arrange archival
  • Manage ad-hoc project assigned by Team Manager in pursuing Digital Transformation journey eg. managing RPA/ SMART Ops, system enhancement / migration etc
  • Support Team Manager in UAT & LV, prepare application system documentations (e.g.: user requirements, updating of Standard Operating Procedure (SOP)) and conduct user training on application systems
  • Ensure all requests are processed within specified Service standard, timely and accurately
  • To highlight any discrepancy/deviation to the Team Manager
  • To ensure high quality level in services delivery
  • Support the Team Manager to ensure the smooth operation of the team, engage & coach team on process improvements to drive team's performance & manage team's performance
  • Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address/mitigate the risk
Requirements
  • Degree holder in Business and Finance, Business Administration, Operations Management or related disciplines preferred
  • Minimum 5 years of relevant experience in financial institutions either in Credit Operations or Secured Loans
  • Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best-in-class services delivery
  • Experienced in reviewing mortgage loan applications
  • Familiar with MAS mortgage loan guidelines
  • Strong analytical, systematic and problem-solving skills with ability to deep diving into issues & details
  • Good organizational skills with demonstrated ability in managing event/project and/or a team
  • Good communication and presentation skills
  • Knowledge of Process Improvement Toolkit and metrics/measurement
  • Good understanding of operational risks
  • Meticulous with eye for details Flexibility and ability to multi-task and take on different types of roles and activities at the same time
  • Proficient in Microsoft Office especially in Advanced Microsoft Excel, Microsoft PowerPoint & Microsoft Words
  • Work location is Changi Business Park
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamicenvironment that supports your development and recognises your achievements.

Job ID  WD65239
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