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Associate Director - Name Screening Governance

Standard Chartered Bank
Posted 2 days ago Permanent Competitive
Associate Director - Name Screening Governance
Role Responsibilities
This role is within the Client Lifecycle Design and Management (CLDM) Global Process Owner Support (GPOS) team to support the governance of Client Lifecycle Processes for Corporate, Commercial and Institutional Banking (CCIB) business.
Process Owner Support
  • Develop a detailed understanding of all areas within the name screening process.
  • Manage and engage key stakeholders across client facing divisions, 2LoD, Group Operational Risk (GOR) and Operations teams.
  • Provide inputs to Compliance and Business / Operations while drafting policies and standards as part of Consultation to embed new policy and processes into BAU smoothly.
  • Build synergy between the regions and countries, share best practices and ensure uniform approach towards implementation of any global process changes, and adherence to DOIs.
  • Develop operational guidance, training materials for issuance to the network as part of any implementation / process change to prepare the network for the change.
  • Conduct Business Performance Reviews to assess effectiveness of the execution of processes.
  • Participate in Client Coverage Triage to review incoming Business Initiatives and accept changes into the backlog, as appropriate.
  • Refine the process backlog leveraging agile principles including pipeline prioritisation and tracking of initiatives in a timely manner.
  • Work closely with the System POs to identify areas of potential automation to improve Client Lifecycle processes / efficiency and / or reduce risk in line with Group Policy and Procedures.
  • Provide subject matter expertise and support the roll-out of improved processes and practices, including review of User Stories, testing and deployment of BAU change initiatives, as required.
  • Work closely with relevant Committees, Operational Risk Heads and Risk Managers to continuously enhance the quality of the guidance issued to the network based on feedback and thematic issues identified through the QA / RRA process.
  • Provide input and / or lead as required relevant squads / working groups.
Risk Management
  • Support the Global Process Owner / Delegates in executing accountability over Standards and Process Implementation through
  • Being responsible for the name screening process on behalf of the Global Process Owner / Delegate.
  • Support Process Owner responsibilities at each stage of the RCSA, from new process and risk identification through to monitoring and implement controls, at a minimum of an annual basis or when a trigger event occurs (e.g., a change in control effectiveness).
  • Ensure all agreed elevated residual risk actions and treatment plans are completed in a timely manner by all action owners and logged into the Group OR management system.
  • Identify name screening risks and dependencies, assess impact on critical processes and residual risk and help escalate and track until resolution.
  • Discuss, review and approve Change Risk Assessments (CRA), where required and any process impact assessment ahead of change initiatives go-live, including for "minor" change initiatives.
  • Timely and effective delivery of reports on regulatory responses and audit management.
  • Work closely with Compliance, Legal and Operational support teams to ensure deliverables are aligned with the latest requirements and regulations, and any exceptions are appropriately escalated, reported and managed.
  • Highlight risks to management and actively monitor them to reduce the likelihood of occurrence. Ongoing control monitoring of the minimum control requirements set out in the policy and procedures to ensure that if a key control activity stops working, or operates outside its normal operating conditions, it will be quickly detected in the ordinary course of line management.
  • Help determine if there are any overlaps into other processes and / or risk registers and provide inputs.
People and Talent
  • Point of contact for resolution of process gaps for the name screening process.
  • Display strong communication, negotiation, and stakeholder management skills on a daily basis in the implementation of process improvements and risk management.
  • Collaborate with other members of the team to ensure governance and coverage of key risk areas and implement the required controls.
  • Documentation of relevant analysis artefacts as required by governance particularly in the area of name screening.
  • Act as liaison between the 2LoD and the various Operations team for effective and efficient process governance.
  • Weigh the benefits of short term tactical and long-term strategic options to ensure solutions are delivered to the appropriate scale, scope and timing.
  • Manage end to end Process Governance when revising existing processes and / or rolling out new process.
Regulatory and Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Effectively manages relevant business stakeholders across the end-to-end Client Lifecycle, including Relationship Managers, Product teams, IMO and CET
  • CLDM
  • GBS Operations
  • Financial Crime Compliance
  • Group CFCC
  • Group Operational Risk
Contributes to
  • Effective process governance
  • Risk escalation and awareness
  • Effective Communication
Other Responsibilities
  • Embed Here for good and Group's brand and values in Banking Platform.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate
  • Degree or diploma qualified with 5+ years of relevant experience in multiple phases of the programme and change management, preferably with exposure to business project delivery roles.
  • Knowledge of SCB standard processes, project management, implementation and post implementation process is an advantage.
  • Subject matter expertise in name screening systems and process with experience across the entire CDD / client lifecycle.
  • Knowledge of the regulatory environment and the ongoing developments.
  • Excellent presentation and excel skills.
Role Specific Technical Competencies
  • Able to take ownership of issues/tasks and apply Project Management best practices.
  • Ability to create effective work relationships across business and borders.
  • Ability to engage effectively with senior management, regulators and auditors, where required.
  • Focused, organised, results-oriented and works independently to strict timeframes.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job ID  2200018216
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
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