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Associate, WMO Account Documentation Unit Specialist, Consumer Banking Operations, Technology & Operations

DBS Bank Limited
Singapore
Posted 3 days ago Permanent Competitive
Associate, WMO Account Documentation Unit Specialist, Consumer Banking Operations, Technology & Operations
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:
  • Documentation review for client onboarding and static data maintenance and transactions documents
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA
  • Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
  • To support and deliver team KPI and objectives
  • Handling various duties & ad-hoc project assigned to the team
  • Accurate and timely execution of service requests / clients' instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead
Requirements:
  • Degree holder
  • Working experience in a banking environment - Preferable
  • Basic knowledge of banking operation, accounting opening, client's data processing and updating
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job ID  WD43947
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