Business Analyst, Corporate (Onboarding/KYC), Group Operations & Technology Business Analyst, Corporate (Onboarding/KYC),  …

in Singapore
Permanent, Full time
Last application, 20 Sep 20
in Singapore
Permanent, Full time
Last application, 20 Sep 20
Business Analyst, Corporate (Onboarding/KYC), Group Operations & Technology
• Support business partners as an IT partner in defining their digital roadmap/strategy for Corporate Onboarding, compliance to Anti-Money Laundering (AML) and Know-Your-Customer (KYC) policies
• Support business in providing cost effective/practical solutions that meet their Customer acquisition and retention strategies
• Support Capability Product owners to ensure that features and user stories to be delivered are suitably well defined and prioritised accurately to maximise value to customer
• To be able to effectively and efficiently engage business users to capture/discuss requirement
• To be able to elicit requirements from business to ensure completeness and no ambiguity
• Play a consultant role to business to come out with multiple options for solutions and initiatives
• Play a consultant role to business to think out of the box to find new solutions to old problems
• Be the bridge between Business and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery.
• To engage and assist business managers and end users to articulate requirements
• Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates
• Work with System Delivery and Project Office as well as other internal IT departments, IS and vendor to arrive at optimal solutions for the Business with compliances to Bank's standards, policies and guidelines
• Contribute to the analysis, development, build and testing of the solutions to be delivered
• Able to translate technical designs and jargons into terms that business can understand and associate
• Able to estimate complexity, size and determining technical design (within architectural guidelines) and contribute to the continuous improvement of the agile team
• Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met
• Ensure gaps in deliverables are identified early and addressed effectively
• Ensure Business stakeholders' expectations are met
• Provide thought leadership within own area of responsibility and BA profession within the bank
• Provide SME support to extended IT teams such as security/risk/EDW by articulating requirements
• Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures

• At least 5 years of relevant business analysis experience in financial services environment, preferably in area of customer on-boarding, compliance checks and related emerging trends such as remote authentication, verification and document signing
• Strong domain and working knowledge supporting Business & Operations in the Corporate customer onboarding process including industry requirements on Corporate documentation
• Able to relate to corporate/SME customers on-boarding, transact, service and security needs
• Composite of 70% business knowledge and 30% IT knowledge in digital space - more business/less IT
• Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required
• Good oral and written communication skills, including documentation and presentation skills
• Comfortable communicating across business divisions and levels of seniority
• Strong team player with the ability to take ownership and deliver independently
• Able to work under pressure with tight deadlines and/or multiple projects
• Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas
• Experience and ability to work in a culturally diverse and geographically distributed team
• Experience in negotiation and conflict resolution
• Possess initiative, drive and excellent attention to detail
• Understanding of technology and development lifecycle - experience in both SDLC & familiarity with Agile delivery such as SCRUM
• Working Knowledge of systems such as Pega & NetReveal application would be a plus

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