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Business Control Officer/Manager, Greater China North Asia (Senior Associate/Associate Director)

Bank of Singapore
Singapore
Posted 1 day ago Permanent Competitive
Business Control Officer/Manager, Greater China North Asia (Senior Associate/Associate Director)
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

The key responsibilities of this role include governance and control related function within the Greater China North Asia business to ensure strict adherence to regulatory framework and internal process & policies.
  • Ensure best risk and control practices are in place and high-risk management discipline culture are instilled within Front Office team
  • Ensure full compliance to regulatory and the Bank's risk management framework
  • Enhanced involvement across different areas (Compliance, Operational & Business Risk etc) which are represented in Management Risk & Governance forums
  • Collaborate across all regions and functions to ensure delivery of projects / initiatives in an accurate and timely manner, including tracking of issues and actions and escalate as appropriate
  • Proactively consider and implement process improvements, achieving significant gains in efficiencies and cost reductions
  • Represent business in various working groups run by different stakeholders in the bank, relating to operational efficiencies and process improvements
  • Ensure all projects and remediation exercises are completed timely
  • Provide constant guidance, reminders, and trainings to ensure Front Office adhere to Regulatory requirements, Bank's policies and procedures, and Operational Risk
  • Monitor Front Office controls as per Bank's policies and procedures
  • Create risk awareness on sales related activities by conducting regular refresher trainings to reinforce the understanding of sales policy & procedures
  • Experience in audit handling, coordinate and manage all audit matters for the business, including conducting reviews, draft responses with impacted staff, pre-empt and update management on potential observations, ensure track all exceptions identified and remediation actions are completed within the stipulated deadline, and conduct post-facto briefing on key learnings and audit awareness
  • Review operational risk events and provide assessment of any thematic risk concerns and follow up with stakeholders on action plans
  • Facilitate and ensure timely reporting of performance metrics
  • Review of business Key Risk Indicators to ensure they remain relevant and effective
  • Represent Front Office in working groups and projects, solicit and ensure Front Office feedback and requirements are accurately captured, actively considered and prioritized
  • Strong stakeholder management across functions and teams to deliver rollout out of initiatives and projects on time and with considered impact on the Front Office
  • Identify opportunities for process and system enhancements, follow-up on problem resolutions through collaboration with other departments
  • Produce reports for senior management consumption such as financial reporting to track and review pipelines, business activities and campaigns
  • Track day-to-day business operational requirements such as outstanding documents/reviews/exits and provide periodic status report
  • Support Global Market Head and his/her direct reports in their strategic initiatives


Qualifications

Qualifications and Education Requirement
  • University degree preferred
  • Minimum 3-5 years and 5-10 years of experience in similar roles in a private banking environment for Business Control Officer and Business Control Manager respectively
  • Solid demonstrable experience in working directly with Senior Management in a business management capacity within the Front Office
  • Driven self-starter who is delivery focused and possess strong communication, influencing and presentation skills.
  • Ability to thrive in a fast-paced environment and adapt to various demands in a diverse culture.
  • Ability to organize people and processes, and ability to lead groups toward a single goal.
  • Knowledgeable and sensitive to the risks and suspicious activities typical of private banking clients
  • Experienced in handling and investigation of operational risk matters
  • Sound understanding of Risk and Governance framework, and its applicability to Private Banking clients in the areas of Operational Risk, Credit Risk and Surveillance
  • Knowledgeable and sensitive to the risks and suspicious activities typical of private banking clients
  • Experienced in handling and investigation of operational risk matters
  • Collect and perform data analysis across various risk metrics
  • Prepare and present timely summary to management
  • Strong command over in-depth features of working with Excel, PowerPoint, Power BI, for preparation of management reports and presentations
Job ID  220001C6
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