For Recruiters

Business Systems Analyst (IT)

TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
Posted 5 days ago Contract Competitive
Business Systems Analyst (IT)
We are looking to grow the Business API support team.
This role is focusing mainly on support for Business API support (Messaging).
We are seeking a customer support extraordinaire who is passionate about helping customers resolve their issues, willing to improve our customer experience, and wants to make a positive impact on an emerging team. The ideal candidate is someone who has worked in a product customer support or tier one technical support environment within the technology or social media industry.

Minimum Qualifications:
  • 2-4 years of experience providing customer or enterprise support in a technical environment
  • Customer-oriented mindset with demonstrated understanding and empathy
  • High attention to detail, with an ability to execute standard workflows while also adapting appropriately to business and process changes when necessary
  • Understanding of REST API Methods and Webhooks
  • Excellent communicator with the ability to clearly explain technical steps to a non-tech savvy audience
  • Creative problem solver with excellent troubleshooting skills
  • Demonstrated ability to multitask and prioritize in a fast-paced environment
  • Collaborative team player with "get it done" attitude
  • Comfortable with processes and repetition
  • B2B technical support experience is highly desired
  • Available to work during weekends on a rotational basis
  • High quality written and spoken English is mandatory

Preferred Qualifications:
  • Basic understanding of a Web stack; basic scripting experience
  • Experience with an API Testing tool (ie. POSTMAN, SoapUI, Advanced Rest Client)
  • Some SQL skills preferred
  • API support/management experience
  • QA or Technical Support Experience
  • Technical writer experience
We regret to inform that only shortlisted candidates will be notified / contacted.
For more information you can email Keerthi Rao in our Singapore office on keerthi.rao@teksystems.com quoting Job Reference KeerthiRao533800 or alternatively, apply here to register your interest.
http://jobs.en-sg.teksystems.com/3e5wlR/business-systems-analyst-it-itcommunications-singapore-singapore-15516806
Job Reference: KeerthiRao533800

EA Registration No.: R21101421, Keerthi Vijaya Rao

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
Job ID  15516806
ABOUT COMPANY
Singapore
HR & Recruitment

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6,000 clients across North America, Europe and Asia Pacific.

As an industry leader in talent services, we work with progressive leaders to drive change. That’s the power of true partnership.

TEKsystems is an Allegis Group company.

More Jobs From TEKsystems (Allegis Group Singapore Pte Ltd)
TEKsystems (Allegis Group Singapore Pte Ltd)
Solution Architect (IT)
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
5 days ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Software Developer (IT)
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
12 days ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Account Manager
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
5 days ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Digital Account Specialist
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
6 days ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Solution Architect
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
1 day ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Consultant (IT)
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
8 days ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Systems Administrator
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
5 months ago Full time Competitive
TEKsystems (Allegis Group Singapore Pte Ltd)
Software Engineer
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
5 months ago Full time Competitve
TEKsystems (Allegis Group Singapore Pte Ltd)
Manufacturing Cloud Security Analyst
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
5 months ago Full time Competitve
TEKsystems (Allegis Group Singapore Pte Ltd)
Data Architect (IT)
TEKsystems (Allegis Group Singapore Pte Ltd)
Singapore
1 day ago Full time Competitive
Recommended Jobs