CIB Operations - Transaction Processing Specialist (Japanese Speaking/ Chinese Speaking) - Professional

  • Competitive
  • Singapore
  • Permanent, Full time
  • J.P. Morgan
  • 18 Feb 19

CIB Operations - Transaction Processing Specialist (Japanese Speaking/ Chinese Speaking) - Professional

About J.P. Morgan Chase & Co.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan is available at

About J.P. Morgan's Corporate & Investment Bank

JPMorgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With nearly $20 trillion of assets under custody, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

The incumbent will be primarily responsible for screening day-to-day transactions with demonstrated knowledge of Anti-Money Laundering (AML) principles, Office of Foreign Assets Control (OFAC) policies and industry practices. The qualified candidate must exercise sound judgment and discretion in the review of transactions in a high volume and high pressure team environment. The candidate will also be required to provide support to the team leaders with other assigned responsibilities.

This role will require the qualified candidate to exercise collaborative interpersonal skills when dealing with various internal business groups during case investigation and management.


  • Exercise sound judgment and observe the highest degree of confidentiality and quality when screening transactions with compliance to OFAC policies, local laws and regulations.
  • Establish and maintain partnerships with offshore internal stakeholders, Compliance and Technology teams to maximize efficiencies and ensure consistency
  • Ensure performance and deliver in accordance with Service Level Agreement, KPI and KRI
  • Capable in keeping up with change and ensuring you are up-to-date with the team's standard procedure
  • Review metrics & provide analysis with summary reporting to management
  • Ability to identify and act on process improvement initiatives and operational process change
  • Proficient in performing a second-level review of dispositions to ensure the procedure was followed and that sufficient analysis was conducted to support the decision, while ensuring the analysis was properly evidenced
  • Actively participate in improvement initiative projects and support technology enhancement UAT and requirements gathering.
  • Ability to mentor and coach new team members and identify training opportunities and any issues of under-performance after progressing to be a senior member in the team

  • Bachelor's degree preferred
  • Must be able to read and write in English, Chinese and/or Japanese
  • Candidates able to read and write in Japanese will be considered favorably
  • Prior experience in Swift Settlements and banking operations role will be considered favorably
  • Strong analytical, problem solving skills & quick decision-making ability
  • Highly organized and detail-oriented with the ability to work under pressure and high volume environment within tight deadlines and cut-off
  • Individual must be a self starter with the ability to handle multiple tasks at one time
  • Excellent verbal and written communication skills
  • Strong proficiency in MS Office (Outlook/Word/Excel/PowerPoint)