CIB Wholesale Payments, Merchant Services Product Strategy, Vice President CIB Wholesale Payments, Merchant Services Product  …

in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
in Singapore, Singapore, Singapore
Permanent, Full time
Be the first to apply
CIB Wholesale Payments, Merchant Services Product Strategy, Vice President
Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world's leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

The Product Transformation Strategy team is a dedicated, strategic team with a mandate to design, articulate, and drive critical strategy and business transformation efforts with the ultimate goal of improving Merchant Services' operating and financial performance.


• Become a subject matter expert on functions across the TS, CB, and MS APAC businesses
• Own and drive day-to-day delivery of the MS APAC operating model across target markets including influencing internal CIB and CB partners on decisions
o Lead the transition of activities including scoping problems, identifying roadblocks/obstacles, providing strategic recommendations, and executing on the transition roadmap
o Collaborate with team members, TS and CB partners, the Ops Garage, and Ops Architecture teams to evolve processes, policies, procedures, and trainings
• Use creative problem-solving to overcome executional challenges, even in situations where leadership input is unavailable
• Lead strategic analyses critical to the MS business's expansion and transformation agenda
o Design, structure, and execute both complex quantitative and qualitative analyses
o Scope problems, identify issues and actionable opportunities, design solutions, and quantify financial and business impacts
• Stay abreast of market trends, lead interview campaigns, working sessions, and deliver executive-level presentations
• Advise and influence executive leadership on key business decisions and major change initiatives, building strong trusted advisor relationships
• Act as the liaison to the MS APAC product lead and other functions


• MBA or an advanced business degree from a top-tier program preferred
• 3-5 years of experience with a premier strategy consulting firm or an internal consulting/corporate strategy team, including managerial experience motivating and leading high-performing teams
• 2+ years in payments, technology, e-commerce or financial services
• Exceptionally strong relationship management and executive-level communications skills
• Ability to structure a variety of problems and apply analytical tools to develop solutions
• Strong EQ with insatiable desire to develop and mentor junior team members
• Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred
• Strong organizational skills and ability to effectively prioritize tasks based on business impact
• Located in Singapore

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