COO - KYC Quality Assurance Analyst - Associate to AVP COO - KYC Quality Assurance Analyst - Associate to  …

Deutsche Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 02 Jun 20
Competitive
Deutsche Bank
in Singapore, Singapore, Singapore
Permanent, Full time
Last application, 02 Jun 20
Competitive
COO - KYC Quality Assurance Analyst - Associate to AVP
Position Overview

Summary of the Division & Position Overview:
  • The Know Your Customer Quality Assurance (KYC QA) function is part of Deutsche Bank's KYC Client Onboarding (COB) control structure.
  • KYC QA provides a sample based post onboarding check over the quality of COB KYC files. The function operated a consistent, post onboarding check across all locations and functions independently from the COB line teams.
  • KYC QA reduces the KYC risk to the Bank using sample based reviews of client files to help ensure that both internal Deutsche Bank and external regulatory requirements for KYC are met.


What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and well-being at its center.

You can expect:
  • Competitive Salary and non-contributory pension
  • 25 days annual leave plus generous number of public holidays
  • Life Assurance and Private Healthcare for you and your family
  • A range of flexible benefits including retail discounts, gym benefits, well-being incentives
  • The opportunity to support a wide ranging CSR program plus take volunteering leave days


Your Key Responsibilities:
  • Operate as a Quality Assurance SME with the global KYC QA function.
  • Review KYC files on a sample basis. Apply the QA methodology to deliver an objective review of client files. Perform accurate and consistent QA checks on KYC files across multiple business areas and client types.
  • Identify issues within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
  • Draft reports for KYC QA and COB management to ensure that risks and issues are recorded and escalated as appropriate.
  • Partner with the Client Onboarding teams to improve KYC standards. Support and contribute towards a continuous improvement program of work borne out of QA testing results, asses root causes and thematic issues proposing steps to be taken.
  • Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA and Client Onboarding teams.


Your Skills:
  • Profound knowledge of Know your Customer (KYC) matters and topics with 4+ years KYC operations experience
  • Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
  • Experience with investment banking clients and with preferably with risk and complex client entity structures
  • Effective communication and interpersonal skills
  • Ability to work to high standards and under strong time constraints
  • Excellent personal organization and prioritization skills
  • Excellent verbal and written skills in English
  • A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort
  • The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues
  • European languages, specifically German, are an advantage


Your Experience & Expertise:
  • KYC subject matter expert
  • Proactive and able to articulate complex issues to all levels of management
  • Open minded and performance oriented
  • Able to sell ideas and concepts to gain contribution from stakeholders
  • Motivated and flexible, able to work under pressure
  • Communicates with integrity to fellow team members


How we'll support you:
  • Flexible working to assist you balance your personal priorities
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs
  • Training and development to help you excel in your career


About us and our Teams:

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about diversity and inclusion at Deutsche Bank.

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about diversity and inclusion at Deutsche Bank.

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