• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-11-14

CPB - Client Onboarding Specialist

CPB - Client Onboarding Specialist

  • Primary Location: Singapore
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18068721


This role is for Client Onboarding Specialist, who will partner Private Bankers to manage the end-to-end client on-boarding process that covers advisory and execution from KYC profiling to eventual KYC approval.
  • Perform pre-screening and initial due diligence of Prospect. Provide initial review and comment for Banker to review and provide the go-ahead to proceed with the new client onboarding.
  • Advise Banker on the required client information and documentation based on the intended relationship and account structures.
  • Create client and KYC profiling in system based on the client information and documentation from Banker.
  • Perform name screening  and enhanced due diligence as required by policy. Escalate any potential name screening hit and coordinate with Banker and AML Compliance to discuss negative findings.
  • Assist Banker to present clarification to KYC QA and AML Compliance to dispose the potential name screening hit or negative news.
  • Discuss with KYC QA and AML Compliance to agree on the profiling approach for any complicated case to avoid any wasted effort and unnecessary KYC rejection.
  • Advise Banker to seek exception approvals for documentation deficiencies as necessary.
  • Final review and update of client and KYC profiling before Banker submits in system for KYC approvals with all the supporting documentations and exception approvals as necessary.
  • Support any clarification from KYC QA and/or AML Compliance. Work with Banker for any further clarification required from Client.
  • Update client and KYC profiling based on rejection rationale and corrective actions. Resubmit for KYC approvals.


  • A degree holder with at least 2 years of KYC experience/exposure, preferably in private banking
  • Self-starter with excellent interpersonal and communication skills
  • Good analytical and problem solving ability
  • Able to work independently and set priorities
  • Good team player
  • Must be fluent in English and Cantonese/Mandarin