Change Management Practitioner (Banking/Financial Services)

Responsibilities:

Facilitate & drive employee-centric change management

• Oversee the implementation of change management processes in the organisation
• Create change plans, develop the processes, coordinate and drive the execution, including training and communications plans
• Uncover opportunities for improving workforce productivity and efficiency
• Good executive presentation skills, cross-team collaboration and excellent communications skills are essential
• Provide recommendations for addressing roadblocks to implementing change management initiatives

Engage and manage relationships with stakeholders

• Establish effective working relationships and clear lines of communication with internal stakeholders, from senior leadership and managers to employees bank-wide
• Partner closely with stakeholders to analyse potential resistance and gaps
• Provide subject matter expertise in the development of long-term plans involving strategy development

Requirements:

• A Bachelor’s degree holder with at least 3 to 5 years' experience in Change Management, Human-centred Design, Culture Transformation or related discipline
• Creative in problem-solving and business acumen
• People-oriented with effective stakeholder management, strong facilitation and communication skills.
• Confident in your entrepreneurial skills & can work independently to get things done with minimal supervision.
• Knowledgeable in two or more of the following competencies
• Change management (mandatory)
• Creative design, e.g. user experience/ interface design (preferable)
• Design thinking or human-centred design
• Facilitation & coaching
• Data and information visualisation

Good to have:

• Prosci Certification in Change Management and/or equivalent
• Previous experience working in a tech company