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AIA Singapore Private Limited

Client Relationship Manager

AIA Singapore Private Limited Singapore
Posted 11 hours ago Permanent Competitive
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Join us as Client Relationship Manager!

Responsible for account management activities and achieving targets for direct clients assigned

Responsibilities:
  • To achieve VONB and persistency targets
  • Follow up and achieve due premium targets
  • Ensure agreed service levels are achieved
  • Ensure renewal invitation issued to customers 6 weeks prior to expiry date
  • Ensure customer enquiry and complaints responded within: 24 hours for verbal & email/48 hours for written.
  • Foster positive relationships with assigned client
  • Conduct benefit review and provide recommendations for enhancements to customers
  • To conduct or to assist in client communication sessions
  • Ensure timely and accurate delivery of reports
  • Consistently upsell and cross sell AIAs various line of business

Requirements:
  • Bachelor's Degree
  • Minimum 2 years related industry experience
  • Certifications/licenses - HI, M5 and M9

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Job ID  JR-49569
ABOUT COMPANY
Singapore
Insurance
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance g...
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