Client Service Specialist, Global Markets AML

  • Competitive
  • Singapore
  • Permanent, Full time
  • Bank Of America / Merrill Lynch
  • 14 Nov 18

Client Service Specialist, Global Markets AML


About Bank of America Merrill Lynch:

Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.

Connecting Asia Pacific to the World

Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.

Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion mission.

Bank of America Merrill Lynch is an equal opportunities employer.

Position Description

The Client Outreach Specialist ("COS") team will serve as a member of the client relationship team partnering in meeting Know-Your-Client ("KYC") Refresh requirements. The COS will be required to co-locate with the banking industry or markets team, develop continuity with the client population, reach out and engage clients for key Anti-Money Laundering ("AML") Client Due Diligence ("CDD") documentation, and act as an escalation point for service or operational challenges. Act as a primary point of coordination between Banking/Markets and AML Refresh team supporting the CDD process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, other high risk indicators or industries, and related KYC activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm. Reviewing accuracy of documentation, screening, obtaining approvals from Compliance and Business are some of the high level activities involved in the process.

Key Responsibilities

  • Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives
  • Serves as point of contact for AML Ops, GFCC and relevant approvers in client outreach document requests
  • Review the industry group client's GCI hierarchy looking for inactive accounts to be closed, linkage errors within client structures, merge/purge of GCIs, other coordination with DMO (including insuring DMO completes updates of information)
  • Assist in tracking both Annual refresh population and all other KYC related populations in partnership with coverage team.
  • Support specific bankers for their specific portfolio of clients in KYC and other related concerns.
Key Requirements
  • 1+ years of experience in financial services preferably with Corporate and Investment Banking, and/or Global Markets
  • Professional maturity and experience to interact with clients, senior bankers and senior management
  • Ability to manage multiple projects at once and work effectively as an individual and as part of a team
  • Understanding and knowledge of the bank's operational aspects of the products and services used by clients
  • Must be detailed oriented and ability to analyze and consolidate complex KYC information
  • Must demonstrate a strong client focus
  • Must demonstrate strong interpersonal and overall communication skills (written and verbal)
  • Must demonstrate strong collaboration and teaming skills

Desired:
  • Bachelor's degree desired
  • Certified Anti-Money Laundering Specialist ("CAMS")
  • Highly desired Cantonese, Korean and/or Japanese language ability

Posting Date: 26/10/2018
Location:
2 HARBOURFRONT PLACE #02-01 - MERRILL LYNCH HARBOURFRONT
- Singapore

Full / Part-time: Full time
Hours Per Week: 40