Compliance - Global Financial Crimes – AML Quality Assurance - Vice President

  • Competitive
  • Singapore
  • Permanent, Full time
  • J.P. Morgan
  • 18 Jan 19

Compliance - Global Financial Crimes – AML Quality Assurance - Vice President

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .

J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.
Global Financial Crimes Compliance - Quality Assurance AML team - Vice President


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
The Quality Assurance ("QA") Team is an integral part of the controls environment within Compliance and is responsible for conducting a continuous testing program against internal procedures and regulatory requirements to ensure quality, completeness, and accuracy.

The Global Financial Crimes Compliance (GFCC) organization has over 700 staff members across the world. The team covers both global and business-aligned functions supporting the firm's Anti-money laundering, Sanctions, and Anti-corruption programs and is led by the BSA/AML Officer and the AML Operations Executive.

The position is part of the firm's overall Quality Assurance team within Compliance and will be based in Singapore. The department interacts and escalates matches to the GFCC Investigations teams and works closely with regional and global teams. The successful candidate needs to have strong processing and analytical skills; the ability to work independently, the willingness to work alerts across the various lines of business and is adaptable to change. In addition, the candidate needs to demonstrate extensive banking and compliance knowledge in working AML/KYC related issues, the ability to exercise sound judgment and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.

R esponsibilities:

Manage a team which monitors intake controls to ensure all alerts are logged and assigned in a timely manner
• Manage a team which ensures independent review on closed alerts/Suspicious Activity Reports (SAR) and Continuous Activity Reports (CAR) contain complete and accurate data collection and documentation, including alert, investigation, or SAR history; KYC information; relevant account and transaction data, plus any other required information to assist the investigation
• Perform independent analysis on closed alerts to verify controls/standards are met.
• Cross training across other QA Streams and support other QA streams as necessary (eg: Surveillance, Regulatory Reporting etc)
• Develop methods for team effectiveness; question and investigate the reliability and integrity of data, the validity of conclusions, and the appropriateness of assumptions made.
• Identify key issues, cause and effect relationships, and gaps in the process that impact quality, accuracy, and/or compliance. Report results to management.
• Participate in the development of goals and execution of strategies within the function or department
• Engage in strategic initiatives as required by the QA management team
• Make decisions based on audit principles, risk management practices, verifiable data, professional standards, internal policy and governmental guidelines.
• Consider regulatory requirements, departmental resources, and team's goals and objectives to identify alternatives that are practical and appropriate, in addition to effective.
• Make decisions that are effective and well-grounded based on guidelines, policies, and insights
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
• Be flexible to multi task and effectively manage priorities across the wider function
• Selection, performance management, and overall development of employees within their assigned team
• Develop excellent relationships with the other Compliance teams and Quality Assurance teams globally
• Participate or lead other aligned initiatives as necessary
• Pave the way for continuous improvement and serves as a change agent
• Strong controls mindset, Escalate control issues to management
• Interface with intersnal Audit as appropriate

• 7+ years' experience in compliance or related position
• 5 years of lead/management experience
• Adept to multi-tasking and meeting deadlines in high-pressure environment
• Strong problem solving ability coupled with the ability make decisions autonomously
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management
• Strong relationship building skills to influence/negotiate desired outcome
• Ability to deep-dive and investigate issues to see a successful resolution and broker the solution to applicable key managers
• Experience with the build out and execution of a new team or procedures, ability to identify risks and issues and successfully navigate through to completion
• Proven track record of ongoing coaching, educating and directing a team, ideally has experience with leading a new team where there is limited knowledge in place and needs to be developed over time.
• AML/OFAC or Compliance experience mandatory
• Self-reliance and willingness to "own" problems and creatively find solutions
• Strong interpersonal and verbal/written communication skills
• Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
• Develop and lead a team that is responsive to dynamic organizational and operational changes
• Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
• Control mindset which is evident by adherence to controls and standards
• Familiarity with the firm's internal systems and processes is a plus