Digital Ambassador

Roles & Responsibilities

1) Drive migration of low value transactions (non cash) away from branches
2) Grow digital activation of CFS customers, leading to higher stickiness and balances
3) Build engagement and advocacy in frontline for digital platforms.

Qualifications
Requirements

1) Strong verbal communication and customer engagement skills
2) Digitally savvy
3) Personable - pleasing personality and personal appearance, sociable friendly/pleasant in manner
4) Service industry background is preferred
5) Fast-learner
6) Able to stay calm and professional when facing a distraught customer