Digital Onboarding Product Owner, Digital Business, Global Consumer Financial Services Digital Onboarding Product Owner, Digital  …

OCBC Bank
in Singapore
Permanent, Full time
Last application, 25 Jul 21
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Last application, 25 Jul 21
Competitive
OCBC Bank
Digital Onboarding Product Owner, Digital Business, Global Consumer Financial Services
The role is to drive and execute projects for digital sales & customer onboarding

Roles & Responsibilities:
- Drive and execute digital sales and customer onboarding projects for internet and mobile banking channels
- Innovate through working closely with Product Managers, CX, partners to develop requirements and biz models
- Document business requirements and liaise with internal & external stakeholders
- Evaluate solutions proposed by IT /vendors / partners, raise business paper and project recommendations as appropriate
- Responsible for the instant onboarding of customers leveraging on GovTech's MyInfo platform and for product shelf extension on this platform.
- Managing and working closely with all the stakeholders including GovTech on driving the deliverables.
- Mapping journeys and identifying additional use cases with GovTech and others
- Manage user acceptance test, develop rollout plan and execute implementation activities
- Design workflow and processes with operations units where support are required
- Ensure smooth rollout of projects, complete pre and post-implementation activities
- Work closely with IT/ops team to resolve project and implementation issues



Qualifications

- Possess university degree with 5-7 years' of work experience in banking / finance industry
- Familiar with consumer trends in internet/mobile technologies and agile development
- Good knowledge in retail wealth products and services
- Proven experience in online/mobile banking product development and project management
- Hands-on experience in developing user requirements, business analysis and managing user testing
- Good team player who is able to work independently
- Strong interpersonal and communication skills and ability to build strong partnerships with internal business partners and work well under tight timeline

*LI-JT
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