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Digital Specialist - Banking - Singapore

Hays Singapore
Posted 15 hours ago In-Office Job Permanent S$2k - S$4k
R
Posted by
Rubern Ilangovan
Recruiter
We are seeking a proactive individual to join our team and participate in our digital activation initiative. In this role, you will support Client Advisors in assisting clients with digital banking activation and platform usage. Collaborating closely with team leaders, you'll ensure impeccable client experiences and follow up promptly and professionally with Markets and clients for any inquiries. Building strong relationships with Client Advisors/MTHs will be crucial.

Responsibilities

  • To participate in the digital activation initiative by supporting Client Advisors to assist their clients on the digital banking activation and platform usage
  • Handle client and staff enquiries relating to digital offerings
  • Handle enquiries over phone or face-to-face meeting
  • Support troubleshooting on client issues relating to digital services

Requirements and skills

  • University banking graduates
  • 1 years of experience in banking/ finance or internship experience
  • Client focused and attention to detail
  • Good communicator and problem solver
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