Director - Consulting Director - Consulting …

in Singapore
Permanent, Full time
Last application, 11 Apr 21
in Singapore
Permanent, Full time
Last application, 11 Apr 21
Director - Consulting
The Cognizant Difference - Helping our Clients Win In Digital:
At Cognizant Consulting, our consultants orchestrate the capabilities to truly change the game-across strategy, design, technology and industry/functional knowledge. Our strategy is built around elevating business and industry understanding of the aspirations and unique abilities of our clients and by building these relationships based on trust and value.
Summary of Role:
The role of Director-Consulting is to drive and lead Cognizant's consulting business, focusing on Banking & Financial Services (BFS) for the markets of ASEAN and Greater China. Candidates expected with 15+ years leadership & management experience across consulting, technology strategy & implementation, with deep domain expertise in BFS.
Roles and Responsibilities:
  • Drive Cognizant's consulting business across BFS areas such as (inclusive but not limited to) private banking, wholesale banking, retail banking, SME/corporate banking, cards & payments, risk, compliance & regulatory implications, etc
  • Own & manage practice P&L for the BFS consulting business across the region / countries
  • Proactively define & drive growth strategy and execution initiatives for regional consulting practice, with focus on BFS
  • Build and develop strong thought leadership across key topics / business trends across domain & functional aspects
  • Work with Cognizant's BU & Consulting leadership (regional & global) in supporting long-term strategic initiatives like market expansion, service line expansion, client engagement etc
  • Build strong relationship with Cognizant's regional and global service line leaders, in defining the go-to-market strategy & value proposition for BFS clients
  • Bring in and establish/build strong & trusted relationships with clients at CXO levels & senior client stakeholders. Identify key business opportunities (strategy & tactical) and drive client conversations as a trusted advisor
  • Hands-on-delivery of highly complex & large scale transformation programs for clients by leading a team of Cognizant's consultants. Overall ownership and governance for in-flight engagements managed through the team. Ensure resolution of issues / client priorities as part of overall consulting delivery portfolio
  • Lead a team of highly dynamic & talented consultants, managing team's overall consulting execution, talent management, expert mentoring and escalation/conflict management
  • Build and drive partnerships with business partners / vendors / FinTech as part of growth strategy
  • Hands-on and detailed management of team's goals, targets, performance progress, annual appraisals, periodic guidance for performance improvement with overall ownership for building successful career for reporting tree & overall practice team
  • Own & drive practice management initiatives such as consulting asset development, knowledge management, training, domain & functional expertise development, effective collaboration with consulting units across other regions, talent management (including hiring & recruitment)
  • Strongly support Cognizant's regional initiatives across marketing, building relationship with academia, corporate social responsibility, thought leadership development etc
Skills & Experience:
  • 15+ years of deep domain experience across BFS, consulting, technology strategy/execution
  • Experience in managing APAC / ASEAN region
  • Hands-on experience in managing consulting business with direct client management / P&L responsibilities
  • Experience in market expansion, business development & growth and driving consulting sales
  • Direct experience of senior level client stakeholders at CXO levels as trusted advisor to drive & support business decision making (including management of client priorities, delivery escalations, conflict resolution etc)
  • Established domain expert in one or two primary or multiple secondary areas within BFS space, including evidenced thought leadership/expertise in functional areas (e.g., analytics, digitalization, big data, target operating model, business architecture etc)
  • Hands-on experience across independent consulting delivery/execution, business development, client relationship management, service offering development and thought leadership (Experience in building service offering suited to changing market & business trends, with a strong intersection of business & technology in BFS space)
  • Direct hands-on exposure in having delivered large scale transformation programs (multi-service line, multi-year) for BFS clients, with clear business impact to clients. Consulting execution including business case development, program management, business analysis, requirement management, operating model definition, domain expertise, business / technology solution design & development, solution launch to business and business benefits realization etc
  • Experience of having worked in a multi-vendor, business partner set-up with exposure in managing partnerships
  • Experience in managing a team of highly talented consultants, having handled all aspects of talent development & people management

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