Discover your dream Career
For Recruiters

Director Collections

Standard Chartered Bank Singapore
Posted 4 days ago Permanent Competitive
Director Collections
Role Responsibilities
  • The role is a part of the Group Collections Product team. The role has a global remit with responsibility to drive and execute on the Product Agenda including delivering and commercializing product solutions covering domestic and cross border Collections of Standard Chartered' s Transaction Banking business. This involves:
  • Driving the domestic and cross border collections agenda that will enhance the underlying Product Fee, float and attract liability balances.
  • Providing inputs on the development of the larger Cash agenda and develop and drive initiatives under those.
  • Lead specific initiatives to gain broader market share, mind share and support key client solutions and implementations from product management standpoint.
  • Undertake product risk management, demonstrate subject matter expertise to support functional stakeholders' teams sales teams during client pitch and RFP processes.
  • Responsible to deliver digital collections experiences to our client base requires the understanding of client requirements and internal offering and processes for receivables management, reconciliation, reporting and cash applications. In addition, the role needs a keen and clear eye for the future.
  • Develop and execute the strategy and priorities for collections.
  • Engage relevant stakeholders (internal and external-where required) to align and execute seamlessly.
  • Ensure active engagement of business and functional stakeholders to foster motivation and support for the delivery of Collections strategy.
  • Engage frontline and clients where required to commercialise the products.
  • Jointly own P&L responsibility for Collection's product.
  • Hands on execution on the key product initiatives and enhancement of Collections capabilities and value with regards to new trends around treasury and cash management propositions locally and cross border.
  • Develop and implement cross border remittances solution along with related FX (TBFX) proposition.
  • Redefine and implement Wallet's strategy.
  • Execute on the innovation strategy for Collection's infrastructure including identifying market partnerships to deliver those CVPs as and when necessary.
  • Contribute to thought leadership for the business (along with stakeholders in TB, CCIB, FCC, Legal, Risk and ITO), ensuring an evolution towards the business models of the future.
  • Set plans to drive commercialisation of Collections client value propositions (CVP) in line with broader Cash business strategy.
  • Combine best-practice, market leader thinking, execute and work with RM and Sales teams to commercialize propositions across the client.
  • Develop marketing tools and product collateral for internal and external distribution.
  • Help Drive the fee budget for underlying Product P&L. Standard Pricing and fee reviews and opportunities. Define meaningful future revenue streams in line with strategy.
  • Be the SPOC for Collections MI.
  • Work with channel, regional and country product to drive the success of branch cost reduction initiatives.
  • Provide ongoing support, awareness and training for stakeholders including LPMs, RMs Sales, Risk Functions, 2LOD to build product knowledge and alignment for effective product delivery and commercialisation.
  • To constantly monitor the business environment as well as analyse competitor's offerings in the market and recommend appropriate proactive strategy to respond to market opportunities and/or threats ahead of the competition.
  • Ensure strict governance in the delivery of Receivables products, engage with key stakeholders to continuously enhance our product proposition, e.g. CFCC, Legal, Risk, ITO, CCIB, BB etc.
  • Interact with functional and cross functional partners across Sales, Product Development, Operations, Technology, Client Services, etc. on global, regional and country basis to ensure product agendas are prioritized and activities are aligned and delivered in line with Group Strategy.
  • Process design work with Operations, Technology and other function partners with the aim of translating process optimization to bottom line cost control with a high degree of reliability.
  • Monitor and track the business performance by working closely with other departments such as Finance, PMO and Cash Operations.
  • Must have awareness and understanding of the Operational Risk Framework for Transaction Banking.
  • Work with Legal, risk and compliance on improving the existing framework to facilitate business growth.
  • Providing clear business case for justification and investment.
Governance & Risk Management
  • Maintain / update governance framework working with various stakeholders.
  • Ensure timely renewal of PPG, related country addendums (CAs) and conduct Post Implementation reviews and shelf life and other applicable reviews as required in partnership with functional stakeholders.
  • Review periodically Product documentation with Legal and Compliance to ensure completeness and reflection of current operating environment.
  • Proactively work with stakeholders to identify, quantify, manage and mitigate new and existing risks.
  • Ensure reporting of identified risks to the relevant risk and governance committees and guiding local teams on remediation in a timely manner.
  • Ensure adherence to standard pricing guidelines and processes for the product.
  • Willingness to 'speak up' in the event of any realized or perceived breach of group conduct rules or laws by colleagues.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
  • Take proactive steps to address any regulatory, reputational and ethical matters.
  • Full adherence to all conduct, risk guidelines and policies, address any breaches promptly and decisively. Role models the right behaviours.
Key stakeholders

  • Group Cash Management and Product Development Teams
  • CCIB Coverage - Sales, RMs and SSD
  • DCDA
  • Tech & OPS
  • Product Management - Group, Regional and Country
  • Risk teams, CFCC, Legal, COO, GIA
  • Brand & Marketing
  • Clients
  • Partners and Providers
  • Competitors
  • Regulators
Our Ideal Candidate
  • 10+ years working experience in banking.
  • Experience in Corporate and Commercial Banking or transaction banking experience preferred.
  • Degree holder- preferably in Economics, Finance or Business.
  • Advanced knowledge of cash management products especially receivables management and payments.
  • Good understanding of Clients digital collections needs especially Global Corporates(multinationals), large and local corporates.
  • Connected to Payments industry and good understanding of client Treasury and cash management models and structures. Able to quickly understand client account structures, receivables, reconciliation, and reporting requirements.
  • Experience with owning the entire product lifecycle, from inception to launch and ongoing product management/enhancement and commercialization.
  • Mature and driven with an enthusiastic "can-do" attitude.
  • Experienced and Effective in Stakeholder engagements. Team player.
  • Think "out of the box". Creative and open to feedback and alternative perspectives.
  • Excellent written and verbal communication abilities and interpersonal skills.
  • Excellent project management skills including high attention to detail and facilitation experience.
Role Specific Technical Competencies
  • Cash Management Product
  • Communication
  • Governance & Risk Management
  • Commercial Acumen + MI
  • Project Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job ID  2300004084
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
More Jobs From Standard Chartered Bank
Standard Chartered Bank
Associate Director, Commercial Card, Cash Management
Standard Chartered Bank
1 day ago Full time Competitive
Standard Chartered Bank
Head, Third Party Platforms
Standard Chartered Bank
3 days ago Full time Competitive
Standard Chartered Bank
Executive Director, Head of Trade
Standard Chartered Bank
14 hours ago Full time Competitive
Standard Chartered Bank
Regional Fintech Lead ASA
Standard Chartered Bank
4 days ago Full time Competitive
Standard Chartered Bank
Product Owner, API Experience
Standard Chartered Bank
3 days ago Full time Competitive
Standard Chartered Bank
Associate Director, Business Planning Manager
Standard Chartered Bank
14 hours ago Full time Competitive
Standard Chartered Bank
Executive Director Trade Risk Unit
Standard Chartered Bank
13 days ago Full time Competitive
Standard Chartered Bank
Cash Market Manager, UK & Europe
Standard Chartered Bank
London, United Kingdom
4 days ago Full time Competitive
Standard Chartered Bank
Product Manager, Supplier Finance
Standard Chartered Bank
4 days ago Full time Competitive
Standard Chartered Bank
Client Manager
Standard Chartered Bank
1 day ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This