Director, QA Lead Director, QA Lead …

Permanent, Full time
Last application, 16 Jan 22
Permanent, Full time
Last application, 16 Jan 22
Standard Chartered Bank
Director, QA Lead
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
  • The QA Lead, TI&O, GIA (hereafter referred to as the "QA Lead") reports directly to the Global Head, Quality Assurance, GIA and is accountable for the end-to-end design and delivery of the QA coverage across TI & O areas. The role is responsible for assessing and improving the quality of audit work in accordance with the GIA Methodology, Audit Charter and the IIA Standards.
  • The TI&O portfolio has a broad span and includes the following areas: Technology, Innovation, Operations, Projects and Data.
  • The QA Lead is accountable for the QA outcomes around audit activities within the various TI&O functional areas and for providing relevant regional thematic and regulatory insights into the QA work owned by other QA Leads to the extent they touch the Information Technology, Operations, Projects and Data areas.
  • The QA Lead, TI&O, supports the delivery of the strategy and development of the broader GIA function through providing insights and recommendations to the Global Head QA , as well as the relevant GIA MT member for improving the function's strategic approach and contributing to process improvements based on the results of QA.
  • Through the impact of their QA work, the QA Lead is a key partner with the GIA MT in delivering an uplift in the quality of audit work performed and in the management of GIA's audit risk and implementation of the GIA's functional strategy.
  • The incumbent is expected to have strong technical skills and specialist knowledge of one of more of the following product areas: Information Technology, Operations and Project Management to enable a more targeted and focused QAR coverage of these areas which focuses on the key GIA risks and enables the QAR function to provide an increased level of assurance of the audit product to the relevant GIA MT member.
  • The QA Lead will be expected to make a strong and proactive contribution across all core QA activities including:
    • In conjunction with the other QA Leads, oversee the effective delivery and execution of the Quality Assurance Plan across GIA to a high standard;
    • Developing and ensuring that the Quality Assurance Plan and QA Coverage Strategy for TI&O, Projects and Data appropriately addresses the GIA Methodology, IIA Standard and regulatory requirements/expectations;
    • Providing a valued, quantitative and a qualitative programme of quality assurance across the TI&O portfolio on all material GIA activities and processes and solution orientated improvement plans;
    • Collaborating with the GIA COO team to enhance existing approaches, methods and toolkits to ensure they remain leading class and current.
  • Awareness and understanding of the wider business, economic and market environment in which the Group operates.
  • Ensuring flexibility in the QA approach to meet the evolving requirements of the risks associated with the audit universe.
  • Ensuring timely, effective and impactful written and verbal communications with key stakeholders on the progress of QA activity.
  • Develop the quality assurance plan for TI&O coverage to align to the audit strategy, manage its overall execution with optimum scope and efficient use of QA resources. The plan should be developed in collaboration with the Regional QA Leads to achieve a holistic approach to the assessment of GIA quality assurance and improvement plan/strategy.
  • Assist in the information gathering and preparation of the periodic summary reports by QA to GIA senior management and the audit committee (including reports of the results of internal and external quality assessments and improvement programmes).
  • Lead in the development and implementation of a QA and Quality management framework.
  • Lead in the development, administration and maintenance of QA standards, policies and procedures.
  • Lead GIA in keeping current on changes and emerging best practices of the internal auditing profession; undertake research into other emerging issues and opportunities.
  • Assist GIA MT, the Governance and Delivery team and other GIA staff in preparing for and participating in external assessment conducted by regulators and other third parties. Oversee tracking of recommendations and outcomes of resultant improvement programmes.
  • Participate in ongoing assessment processes e.g. GIA strategic projects or operational programmes (e.g. guest auditor or graduate programmes) as agreed and directed by Group Head of GIA and/or Global Head, QA
  • Plan, execute and report upon special project or ad-hoc work as directed by the Global Head, QA and /or GHoA.
  • Advise and validate the quality requirements associated with major GIA change programmes and operational/process improvements.
  • Promote knowledge sharing, conducting training and educating QA Partners and GIA staff through improvement programmes on best practice across GIA.
  • Provide opportunities for individual development and learning and enhancing the GIA leadership capability
People and Talent
  • Ensure the QA Partners have access to the necessary training / learning programmes to execute their role and meet local regulatory requirements / expectations and, where required, maintain any professional qualifications and memberships.
  • Provide leadership, management and coaching to QA Partners to ensure they are highly engaged and performing to their potential.
  • Lead by example and build the appropriate culture and values according to Bank's Priorities / Strategy
Risk Management
  • Responsible for identifying, assessing, monitoring, controlling and mitigating risks to GIA and the Group. Also, an awareness and understanding of the main risks facing GIA and the Group and the role the individual plays in managing them.
  • Maintain oversight of the Information Technology, Operations, Projects and Data audit coverage, to corroborate compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.
  • Maintain awareness and understanding of the regulatory framework in which the Group and GIA operates and the regulatory requirements and expectations relevant to the role.
  • Embed the Group's values and Code of Conduct in Group Internal Audit QA team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees' form part of the culture.
Regulatory & Business conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Direct the QAR coverage for the TI&O functional areas to achieve the outcomes set out in the Bank's Conduct Principles: The Right Environment; Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Prevention.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • GIA Management Team members
  • Operations, Technology, Projects and Data Product Heads of Audit
  • External Auditors / Professional Services Companies
Other Responsibilities
  • Embed Here for Good and Group's brand and values.
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant.
Our Ideal Candidate
  • 12 Years + Experienced audit professional with a specialist background in Information Technology.
  • Sound understanding of governance and control frameworks within the financial services sector.
  • Strong, proven leadership qualities, interpersonal, influencing and stakeholder management skills.
  • Analytical and sharp business acumen, be proficient in risk-based control analysis and audit concepts for a wide range of products.
  • Commercial awareness and a strong understanding of internal banking interdependences, including bank operations.
  • Knowledge of the UK and global regulatory environment and requirements applicable to audit practice risk/ IIA standards.
  • Strong sense of integrity and independence with an ability to constructively challenge colleagues and audit leads.
  • Proven ability to coach, influence, develop and lead highly diverse virtual teams in widely dispersed geographies
  • Resilient and proven driver of improved process and delivery.
  • High level of resilience and maturity to operate in a result driven and fast-moving environment.
  • Individual is likely to possess a recognised professional technology audit certification; i.e. (CISM, CISA. etc).
  • Data analytical skills

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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