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Director, Relationship Management Team Lead (Treasury Services)

BNY Mellon Singapore
Posted 1 day ago Permanent Competitive
Director, Relationship Management Team Lead (Treasury Services)

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Director, Relationship Management Team Lead within our Treasury Services team. This role is located in Singapore - Hybrid.

In this role, you'll make an impact in the following ways:
  • Lead a team of relationship managers and relationship associates, who will be responsible for client coverage and business development.
  • The team will be expected to overall relationship management and promote BNY's treasury services (transaction banking services) to key Financial Institutions, including Banks and Non-Bank Financial Institutions (NBFIs) in South and Southeast Asia region.
  • Develop and execute strategic plans for acquiring, managing and growing the portfolio of key client relationships.
  • Manage large and sophisticated clients with complex buying /decision-making processes.
  • Continually evaluate client needs and ensure sustained client engagement to grow revenue while strengthening business relationships.
  • Track and report pipeline and progress against account plans developed for key accounts.
  • Adopt enterprise-wide relationship management approach by collaborating with internal stakeholders and across lines of businesses to deliver a holistic customer experience.
  • Ensure relationship management strategy is executed through pro-active account management and deployment of client service and implementation teams.
  • Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
  • Focus on the maintenance and implementation of bank's policies and procedures, sales initiatives and strategies.
  • Development as Subject Matter Expert (SME) in specialized function or business / product is essential

To be successful in this role, we are seeking the following:
  • Strong core competency, experience and knowledge in Transaction Banking products and services, especially correspondent banking/clearing services, FX payments, Trade Finance, Cash Management and Liquidity management solutions.
  • Proven relationship management experience and a well-established network of Financial Institutions and NBFIs; or has worked in a similar role within the Financial Services/ Banking Industry.
  • Demonstrate experience and capacity in leading a team.
  • To contribute to the bank's APAC strategy and business development by bringing local market intelligence, knowledge, insights and experience.
  • Experienced in negotiating agreements for inter-bank transactions, for example, nostro account agreement, Master Risk Participation Agreement, Trade Loan Agreement etc.
  • Good working knowledge of using data analysis tools such as Banking Analytics, Swift Traffic etc.
  • Strong experience in KYC/AML risk and control process for Banks.
  • Fluency in any South or Southeast Asian language will be an advantage.
  • Must be willing to travel for Business.

At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • "Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark:
Job ID  56989
New York, United States
53400 Employees Investment Banking / M & A
Established in 1784, BNY is America's oldest bank and the first company listed on the New York Stock Exchange (NYSE: BK). Today, BNY powers capital ma...
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