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Enterprise Services - Buy-side Order Management System Client Support (AIM Tradedesk) - Singapore

Bloomberg
Singapore
Posted about 6 hours ago Permanent Competitive
Enterprise Services - Buy-side Order Management System Client Support (AIM Tradedesk) - Singapore
Fund managers, compliance officers and middle office managers face the challenge of doing their job in the most efficient way possible. They need solutions that help them trade securities, attain best execution, and manage their risk, compliance and straight-through processing. Bloomberg's buy-side order, execution, and position management system is designed to meet and exceed these needs.

What's the role?

As part of our Asset and Investment Manager (AIM) Tradedesk support team, you will work in a client facing role, liaising with buy-side professionals to deliver a knowledgeable and proactive service on our buy-side order management solutions. Our AIM product suite delivers global order, execution and position management tools for front-office professionals as well as middle and back office operations

We are looking for individuals with buy-side market knowledge and expertise to support our AIM clients with exceptional service that allows them to operate effectively. Our clients rely on your domain expertise to guide them, so that they can use the power of our Order Management System (OMS) to make better business decisions. To be successful, you will be a curious and inquisitive troubleshooter that is eager to share tips and insights about business-critical features and exciting new functionality. Whether you're on a chat, getting on a call or on-site with your client, you can quickly size up a situation and provide a solution.

We'll trust you to:

  • Use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, deliver client training and actively communicate effectively with external stakeholders
  • Keep up to date with market trends, understanding the impact on our clients' workflows and businesses
  • Develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team
  • Actively generate leads and contribute to sales campaigns, prioritising product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance

  • You'll need to have:

  • Minimum of 18 months client facing experience in financial services or a financial technology company
  • Previous experience supporting an OMS or other electronic trading systems
  • Experience of working with pre-trade, at-trade or post-trade buy-side workflows
  • Strong multi-tasking skills; being a self-starter and a proactive collaborator
  • Attention to detail with strong analytical skill
  • Demonstrated continuous career growth within an organisation
  • Strong presentation and communication skills in English

  • We'd love to see:

  • Knowledge of connectivity protocols such as FIX, TNP, XML is a plus
  • Fluency in Mandarin and/or Cantonese as this role will support our Chinese-speaking clients across the region

  • If this sounds like you:

    Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this: http://www.bloomberg.com/professional

    Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate and are inclusive of age, disability, colour, gender, gender identity, marital status, national origin, race, religion and belief, parental or caring status, pregnancy or maternity/parental leave, sexual orientation, veteran status.

    As Bloomberg is a disability inclusive employer, please let us know if you require any adjustments to be made for the recruitment process by emailing access2@bloomberg.net.

Job ID  101283
ABOUT COMPANY
United States, New York
10000 Employees Accounting & Finance
What is Bloomberg? Our teams unleash the power of information and technology to organize, understand, and improve our world. Our 325,000+ global cust...
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