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FICC Algo Production Support, Associate

Morgan Stanley
Singapore
Posted about 13 hours ago Permanent Competitive
FICC Algo Production Support, Associate

The Production Management team is the global group responsible for ensuring optimal performance and stability of applications and infrastructure providing critical IT services to multiple businesses and product lines at Morgan Stanley.
The role offers a fast-paced and interesting mix of technical and business challenges, allowing the holder to develop an in-depth understanding of Morgan Stanley's trading technologies and businesses. While direct experience with these systems and business lines is not essential, the role requires these skills and knowledge to be developed over time.
The team operates on a global, follow-the-sun basis that includes weekend coverage on rotation.

Core Responsibilities

· Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally; ensure issues are tracked through to resolution.
· Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution.
· Facilitate root cause investigations and manage the implementation of corrective and preventative measures.
· Manage coverage during Asian market hours. Proactively identify and respond promptly to failures.
· Partner with development teams to drive stability, operational excellence, and a culture of efficiency.
· Ensure team knowledge is current and forward-looking.
· Respond to regulatory and compliance issues with urgency.
· Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues.
· Review, execute, and verify production changes in strict accordance with procedures defined in change documents.
· Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete.
· Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies.
Job ID  3212248
ABOUT COMPANY
Hong Kong
68000 Employees Investment Banking / M & A

Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global-and a market leader in the U.S., Europe and Asia as well as in emerging markets. Morgan Stanley's success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do. We seek to grow long-term relationships by virtue of our consistently rigorous thinking and the unsurpassed access to financial markets that Morgan Stanley can bring. This means providing leadership in specific areas such as investment banking, debt and equity underwriting, research, and sales and trading. We also focus increasingly on creating custom-tailored solutions that cut across functions to help our clients realize new opportunities and solve complex problems. Our aim is to be the first choice of everyone who deals in financial markets, whether as prospective clients, employees or investors.

We believe our greatest asset is our people. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Visit https://www.morganstanley.com/people to discover who we are and the right opportunity for you.

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