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First VP, Functional Business Analyst (Retail Data / MarTech), Group Retail & Channels T&O

United Overseas Bank Singapore
Posted 10 days ago Permanent Competitive
First VP, Functional Business Analyst (Retail Data / MarTech), Group Retail & Channels T&O
First VP, Functional Business Analyst (Retail Data / MarTech), Group Retail & Channels T&O

Posting Date: 21-Nov-2022

Location: Raffles Place, Singapore, SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities
Requirements Analysis & Elicitation
  • Collaborate with BU Specialists to elicit and review business requirements
  • Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
  • Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
  • Monitor and manage risks /issues related to requirements and scope creep
  • Write business functional release notes and contribute to deployment plan

Team Collaboration
  • Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
  • Work with Test Manager to translate business requirements into test scenarios
  • Facilitate / provide "Train the Trainer" on application enhancements
  • Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management
  • Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
  • Perform impact assessment and estimation for Project
  • Change Request


Job Requirements
  • Bachelor Degree in Engineering / Business / Finance or equivalent
  • Minimum 12-15 years of relevant banking and/or consulting experience
  • Experience of 5-10 years' in functional analysis of two or more of the following - data, analytics/advanced analytics, visualization/dashboard and cross-channel customer engagement projects.
  • Ability to understand business requirements in a financial services context, with experience of aligning multiple stakeholders & across products. The person should be able to develop strong relationships with business & tech partners, be able to judge needs v/s feasibility of requirements and effectively map out a roadmap of features.
  • Strong understanding of data - data lake, data models, ETL concepts, data attributes in retail banking is desirable.
  • Work requires documenting business requirements, data capabilities, data structures in detail to allow technology developers to build solutions to resolve requirements.
  • Experience with marketing analytics & real time campaign management solutions is desirable; experience with usage of data in customer journeys and banking mobile apps
  • Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
  • Understanding of technology and operational processes across functions / departments in the bank/market.
  • Resourceful team player
  • Familiar with change management processes and project management fundamentals
  • Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
  • Passionate, diligent and resilient individual with ability to thrive in ambiguity
  • Experience in scoping and evaluation - Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation


Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

Job ID  774890210
ABOUT COMPANY
Singapore
24500 Employees Retail Banking
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territori...
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