The Role Responsibilities
Standard Chartered is looking to build upon its continued success by adding a Diversity and Inclusion (D&I) Governance and Process Delivery Lead to its global D&I function in support of the Group's objectives to become the best place to work, the best place to bank and contribute towards creating prosperous communities. The Lead will play a pivotal role in management of governance, processes and operational risks related to successful delivery of the Global D&I strategy. Driving best-in-industry solutions and practices will provide you with the opportunity to work closely with representatives from HR and different Centres of Excellence, executives, colleagues and our external partners. As a member of Standard Chartered global office of D&I, the role will report directly to the Regional Head of Diversity and Inclusion. Strategy
- The Lead is responsible for supporting the successful management of governance, processes and operational risks related to successful delivery of the Global D&I strategy under the direction of the Regional Head of D&I
- Ability to build strong partnerships with key stakeholders through strong business insights and being personally credible.
Processes Standards, Benchmarks, Assurance and Reporting
- Ensure that D&I activities aligns with business objectives and drives team performance and risk management at all levels.
- Drive awareness of D&I and its value and coordinate across the Bank focusing on supporting key stakeholders.
- Possess professional work experience, including demonstrated experience in the D&I and wellbeing field, and knowledge of equality legislation (ideally in different geographies)
- Specialist knowledge of UK Equality Act 2010 and experience of diversity issues, trends and inclusion best practices, including issues covering different strands of diversity and how it might vary across different geographies.
- Strong written and verbal communication skills and the ability to translate technical and specialist D&I insights to different audiences
Global D&I Governance, Process Universe and Risk Management
- Group D&I standard management, governance and controls
- Global D&I benchmarking submissions, assurance, regulatory review and responses and information requests
- Manage reporting process for the various business areas to track and report progress against D&I plans and alignment to D&I strategy.
Data and Insights Integration
- Manage standardised D&I global governance, reviews and implementation
- Global D&I Council management, alignment review and processes
- Implement reporting and review process for Global D&I Council, local D&I Councils, ERGs to report progress against D&I plans, priorities and metrics
Stakeholder Engagement and Management
- Integration of intersectional D&I data reporting requirements into insights, reporting dashboards, HRBP enablement, etc
- Development of intersectional D&I dashboard and measurement to track global D&I progress
- Ability to analyse diversity data and metrics, identify interventions and create solutions to strategic issues that impact overall D&I and wellbeing strategy business success.
- Project management, leading on the development and implementation of key projects to support in the delivery within our key target areas - such as gender, ethnicity, disability, generations, LGBT+ and wellbeing
- Build and manage strong relationships with senior leaders across the Bank and key stakeholder groups to support on implementing the Bank's D&I and wellbeing strategies including providing advice, encouraging engagement, producing key message documents, speaker notes, presentations, and providing regular progress updates (via a range channels).
- Draft responses, presentations and updates for Regional Head, Diversity & Inclusion, Global Head of HR, Global D&I Council and other key stakeholders as appropriate.
People & Talent
- Liaison with the D&I Operations team on delivery to ensure alignment to Group D&I strategy
- Tracking performance progress against agreed operational KPIs and supporting the D&I Operations team in addressing any delivery issues.
- Lead through example and build the appropriate culture and values.
- Work with the business to help deliver the Banks Global D&I and wellbeing strategies and key priorities
- Facilitation, delivery and ability to build capability in others.
- Working knowledge and understanding of diversity and inclusion challenges preferably in multiple cultural settings.
- Demonstrated and proven experience in D&I and other relevant areas of HR (e.g. Talent Management, Talent Acquisition, Employee Engagement, Employee Relations)
- Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.
- The ability to interpret the Group's financial information and identify key issues based on this information.
Regulatory & Business Conduct
- Responsible for delivering 'effective governance' and 'project management'; capability to challenge key stakeholders effectively; and willingness to work with any local regulators in an open and cooperative manner.
- Display exemplary conduct and live by the Group's Values and Code of Conduct .
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the team to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Regional Head, Diversity & Inclusion
- Global Head, Employee Advocacy
- Head, Wellbeing
- Global Head, Employee Relations
- HR Management Team
- Global, Regional & Local D&I Councils
- Country CEOs and Management Team
- D&I Employee Resource Groups and their Executive Sponsors
- Wellbeing Champions
- Centres of Excellence
- HR Service Management
- Regional & Global Heads of HR
- HR Business Partners
- Corporate Affairs, Branding and Marketing
- External stakeholders Corporate D&I consultants, academic institutions, professional networks, subject-matter experts and think-thanks (e.g. Women in Finance (HM Treasury), British Banking Association (BBA), Financial Services Skills Commission, World Economic Forum, Stonewall, the Economist, the Asia Society).
Our Ideal Candidate
- Embed Here for good and Group's brand and values in the team and across the wider HR function.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Liaise, partner and coordinate with Culture, Corporate Sustainability, HR partners, Finance, D&I Analytics, Global Business Services as appropriate.
Role Specific Technical Competencies
- University degree in Human Resources or related field is preferred e.g. D&I, Talent, Employee Relations, Org Behaviour, Psychology, Business Administration, etc.
- 5+ years of experience in D&I/HR/Talent Management, preferably combining both Business Partner and SME roles (e.g. talent management, talent acquisition, employee relations, employment law & policy)
- 2+ years of experience in Project Management and solution deployments, risk governance, compliance, policy etc
- Understanding of geographical and cultural differences and how it impacts the subject matter topics of the area
- Role requires credibility as an expert with senior stakeholders both internal and external to the Bank
- Understanding of D&I in specific markets desirable, especially Europe, Middle East, Africa and Asia
- Excellent interpersonal & communication skills
- Strong collaboration and consulting skills
- Proven experience delivering innovation in a complex organisation
- Exemplary integrity, independence and resilience
- Strong knowledge of business applications (MS Office Suite)
About Standard Chartered
- Effective Communications
- Human Resources Consulting
- Workforce Analytics
- Industry Knowledge
- Organizational Change Management
- Collaborating Globally
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
In line with our Fair Pay Charter,
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Recruitment assessments -
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers