• Gathers data, analyze competition, and capture customer requirements to identify gaps in Virtual Banking’s offerings.
• Conduct surveys, market studies and research upon customer satisfaction in order to develop the project concept • Explore the use of fintech solutions and develop the collaboration framework
• Work on the requirements on the project plans, manage the development processes & the testing phases, and monitor the status of development of new projects and initiatives
• Conduct training sessions about the new product/service
• Direct our internal process to define the product strategy, roadmap and priorities.
• Develop requirements, prepare the project plans, manage the development processes & the testing phases, and monitor the status of development projects supporting new features
• Conduct training sessions about the enhanced products
• Degree in Banking/Finance, Business or Business IT or other degrees such as engineering or computing with relevant experience Competencies
• 10-15 years of relevant work experience in payments, banking and/or financial institutions with experience in the use of new technology such as APIs, Artificial Intelligence, RPA and cloud computing.
• Good understanding of risk management best practices and processes
• Good project management skills.
• Ability to balance multiple tasks and responsibilities.
• Strong written and verbal communication skills.