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Head of Engineering & IT Delivery

R Systems (Singapore) Pte Ltd Singapore
Posted 3 days ago Hybrid Permanent 10k - 15k
Posted by
Manish Jagasia
This position will report to the Singapore Head of IS and is responsible for the overall Software Engineering. The function sits within IT family and leads the engineering team in ensuring that systems meet the business requirements and standards and is accountable for the end-to-end delivery of strategic programs and projects.

Manage, support, and maintain overall ownership of the entire business applications portfolio and related services 
Deliver complex and innovative technology initiatives, and balance resource allocation constraints 
Define an IT application strategy to deliver ever-increasing value to the business 
Provide technical guidance and career mentoring to the engineering community 
Hold overall responsibility for effort estimation, delivery, budget, and quality 
Defining a technical vision and strategy for development methodologies introducing new ways of working. 
Develop and maintain strong working relationships with various stakeholders locally, regionally as well as globally, and maintain regular communication to ensure transparency. 
Manage and inspire the team, mentor existing and hire new staff, ensure a high level of employee engagement and effectiveness, plan and organize resources to successfully deliver on the IT application strategy 
Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the technology and corporate goals. 
Establish clear organizational structures and succession plans aligned with 
responsibilities, accountabilities and personal development for all Development staff in line with any anticipated growth. 
Coach and support more junior team members and other stakeholders as needed. 

Individual Accountabilities: 
Overall effectiveness and continuous improvement of Software Engineering Excellence 
Define and Execute New Ways of working and culture of excellence for all engineering squads. 
Effective support of country and regional office for all software engineering related items. 

Key Shared Accountabilities: 
Overall System Development for internal as well as external facing applications 
Monitor reliability and performance of all internal systems 
Ensure compliance with security regulations 
Prepare and manage the engineering & delivery department’s budget 
Coordinate with external stakeholders for new integrations and tools 
Review and update policies relevant to internal systems and equipment 
Ensuring that technology standards and best practices are maintained across the organization. 

Key Leadership Behaviors: 
Uncompromising on integrity, in-line with Company principles, values and Code of Ethics. 
Curious, goes beyond the surface and constantly seeks to understand detailed information that supports an issue or outcome and seek to optimize the value of the work delivered. 
Trusted business partner, with pragmatic approach to risk management. 
Challenges the status quo and looks for ways to enhance processes and tools. 

Experiences and Qualifications: 
Minimum 12 years of solid IT experience with minimum 8 years of management experience of not less than 10 staff, previous experience as an IT manager in the insurance industry is a must 
Extensive knowledge on cloud native applications, and building micro service architecture 
Good experience in developing/enhancing and maintaining Policy Admin System(s) 
Proven track record of working and partnering with regional and global business units. 
Appreciation of latest technologies, trends, and methodologies to improve business results 
Solid experience with a variety of fundamental IT concepts: SDLC, relational databases, IaaS, PaaS, SaaS, and exposure to modern technology tool stack etc. 
Professional certification or designation in software engineering 

Core Competencies and Skills: 

Ability to take high level guidance and translate into concrete plans and activities. 
Strong stakeholder and people management skills; able to effectively articulate risk posture, technical vision, possibilities, and outcomes through strong verbal and written communication. 
Knowledge of latest technology development and financial services / insurance business 
Strong interpersonal skills, with ability to influence senior leaders and inspire and train more junior team members. 
Effective influencing and negotiation skills with the aptitude to achieve consensus in a federated environment. 
Deep understanding of IT risks and how they can impact the business. 
Self-driven, able to meet objectives with a minimal amount of managerial oversight. 
Can distil complex issues into simple reports, solutions, and designs. 
Proficient in English, both verbal and written, proficiency in other Asian language would be a plus. 
Excellent communication, leadership, and people development skills with a strong sense of accountability 

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