Currently we are looking for a IT Account Manager to join our Singapore Capgemini Team
- In the technical account manager role, you will play a major part in the pre-sales and post-sales process.
- Expertise in the technical elements of the product and clarity of instruction are important competencies in this position.
- Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients.
- Responds in a timely way to product-related inquiries
- Informs and trains clients about products and their use
- Documents customer needs
- Reports customer feedback
- Coordinates with the sales team
- Monitors sales
- Minimum 3 years of experience as a technical account manager
- Bachelor's degree in Computer Science or relevant field
- Proficient in MS Office
- Knowledge of digital technologies
- Strong communication and interpersonal skills
- Familiar with sales software
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