IT Engineer IT Engineer …

Command Recruitment Group (Singapore) Pte. Ltd.
in Singapore
Contract, Full time
Last application, 01 Dec 20
competetive
Command Recruitment Group (Singapore) Pte. Ltd.
in Singapore
Contract, Full time
Last application, 01 Dec 20
competetive
Posted by:
Jasmin Ackermann • Senior Consultant - IT Recruitment
Posted by:
Jasmin Ackermann
Senior Consultant - IT Recruitment
An opportunity to join one of Singapore's best and fastest growing Technology organizations to provide seamless infrastructure services to customers through proactive identification and resolution of incidents and problems.

Role Attributes
 Well-developed communication and interpersonal skills.
 Strong analytical and complex problem-solving abilities.
 Positive, energetic, and self-motivated.
 Adaptable and able to learn to multi-task in a fast-paced, fluid work
environment and prioritize work assignments.

Responsibilities
 Provide IT incident and problem management
 Installation and configuration of Windows and MacOS endpoints, and other
SAAS applications such as SAML, Intune, Mimecast etc.
 Monitor our infrastructure services to meet time to acknowledge (<15 min)
 Provide availability and capacity management for our infrastructure services
 Participate in our sprints to deliver continuous improvement to our services
 Delivering timely patches to our workstations, servers and other services.
 Assist in procurement of IT related equipment and peripherals and maintain
our CMDB
 Any other adhoc duties as assigned

Requirements
 Broad IT background with good experience with endpoint methodologies and
technologies
 Diploma, degree or relevant qualification in IT computing or equivalent
 Have at least 3 - 5 years of working experience in related field
 Demonstrate good understanding in following technologies
o Microsoft Azure, Active Directory, DNS, SharePoint and Office365
o Windows 10, MacOS, Linux
o Mimecast, JAMF, Intune with Autopilot, Zoom Premium, Trend Micro
Apex One
o Configuration of networking device, such as Palo Alto Firewall, Cisco
switches, Meraki Access Points etc.
o Powershell, Python, Bash
 MCSE, PACE certification will be advantageous
 Good interpersonal skill
 Good written and communication skills

Target
 Mean time to acknowledge < 15min
 Ensure incidents are resolved within 3 working days from the date of
creation with 10% deviation
 Delivery of projects on time and within budget

 

Please send your resume to jasmina@commandgroup.com.
 

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