For Recruiters

IT Operation/IT Technical Support

Amber Group
Singapore
Posted 2 days ago In-Office Permanent Negotiable

Amber Group is a leader in digital asset trading, products and infrastructure. We work with companies ranging from token issuers, banks and fintech firms, to sports teams, game developers, brands and creators. Operating at the center of markets, we act as liquidity providers, miners and validators on all major exchanges, applications, and networks. Across all products and categories, we have turned over >$1T in volumes since inception. Our mission is to make our digital future a reality and shape it to be fair, inclusive, and kind.

Our people are both dreamers and doers - a self-driven, entrepreneurial community who are believers in the power of decentralized networks. We collaborate across teams and regions, promoting a culture that is open, transparent, respectful and inclusive.

Our businesses

  1. Institutional financial services, helping 1,000+ asset managers, hedge funds, corporates, and family offices invest in digital assets via API and our OTC desk.
  2. Consumer financial services with millions of customers investing in digital assets via our award-winning mobile app and web platforms.
  3. The emerging digital creator economy including gaming tokens, digital art, sports collectibles, and social tokens.

At Amber Group, you will have the opportunity to work with innovative and entrepreneurial people, solve meaningful problems, accept challenges, and become experts in frontier fields. We strive to take care of our people, providing competitive incentives, benefits and rewards.

Role and Responsibilities:

  • To handle daily in-house client support (Wintel and MAC)
  • Account administration for local systems
  • Network support, Monitor and solve on site network issues
  • Daily Data backup/ e-mail/ Internet Monitoring
  • Daily check of IT environment to make sure services availabilities.
  • Maintain Customer Satisfaction level and good communication with all users
  • Maintain site inventory list for all IT assets of hardware and software
  • Handle ad-hoc projects if required

 

Requirements:

  • 3-5 years experience in IT technical support role
  • Multinational company experience preferred
  • ITIL tools experience preferred
  • Project management experience preferred
  • IT related certificate MCSE, CCNA, CLP is advantage
  • Fluent in English and Mandarin

 

More Jobs From Amber Group
Amber Group
Quant Researcher - Singapore
Amber Group
Singapore
about 3 hours ago Full time Negotiable
Amber Group
Quant Developer - Singapore
Amber Group
Singapore
about 3 hours ago Full time Negotiable
Amber Group
Blockchain Developer (Algorithm)
Amber Group
Hong Kong
2 days ago Full time Negotiable
Amber Group
Blockchain Developer (Algorithm)
Amber Group
Hong Kong
2 days ago Full time Negotiable
Amber Group
Quant Trader
Amber Group
Hong Kong
2 days ago Full time Negotiable
Amber Group
Junior C++ Developer - US
Amber Group
New York, USA
5 days ago Full time Negotiable
Amber Group
Junior C++ Developer - Hong Kong
Amber Group
Hong Kong
5 days ago Full time Negotiable
Amber Group
Quant Researcher - US
Amber Group
New York, USA
about 3 hours ago Full time Negotiable
Amber Group
Quant Researcher - Hong Kong
Amber Group
Hong Kong
about 3 hours ago Full time Negotiable
Amber Group
Service Associate/Customer Service
Amber Group
Vancouver, Canada
2 days ago Full time Negotiable
More Jobs Like This