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International Wealth Hub, AVP, Jade Service Manager - Wealth & Personal Banking

HSBC
Singapore
Posted 2 days ago Permanent Not Specified
International Wealth Hub, AVP, Jade Service Manager - Wealth & Personal Banking

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments.  The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.

We are currently seeking a high calibre professional to join our team as an International Wealth Hub, AVP, Jade Service Manager.

Principal Responsibilities

  • Provide servicing, operational and administrative support to the Relationship Managers and Team Head
    • By ensuring daily operational output within standard turnaround times and strict compliance with all control and procedural instructions and requirements
    • ensuring that customer correspondence, enquiries, and requests are attended to promptly and accurately, while maintaining a high standard of customer confidentiality, service and care
    • liaising with support departments to ensure that customers’ requests, transactions, and applications are carried out promptly and accurately in accordance with proper procedures
    • By providing all other aspects of service/administrative support that may be required from time to time
  • Uphold service standards within the International Wealth Hub team
  • Ensure adherence to internal standards and controls

Requirements

  • Degree holder with relevant experience in a retail banking environment
  • Strong banking and product knowledge will be an added advantage
  • A team player who is self-motivated and customer service oriented
  • Possess excellent interpersonal and communication skills

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers%C2%A0 www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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Job ID  0000I2UU
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