Lead, Governance and Planning, People Capability Lead, Governance and Planning, People Capability …

Standard Chartered Bank
in Singapore
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Singapore
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Lead, Governance and Planning, People Capability
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Organisational Context:
Standard Chartered (SC) Bank has a bold ambition to be the number one Learning function in financial services: "having world-class Learning that unlocks the unique potential of our people and helps them contribute their best to Standard Chartered and our clients, both today and as we transform into the future".
To achieve this ambition, the People Capability (PC) function has reinvented its organisation design to organise around Tribes, Disciplines and Squads. In this model:
  • Multi-disciplinary "Squads'' deliver work to achieve the function's priorities
  • All Squad members are "Discipline'' practitioners and are dynamically allocated to Squads through Disciplines. Disciplines are the 'homes' for practitioners to develop their craftmanship and to maintain a common approach to similar tasks
  • "Priorities" are the way in which work is organised and relate to unique areas of delivery. Squads delivering on different projects within the same strategic priority are grouped together and called "Tribes''. Tribes are formed, aligned to and deliver on the priorities through agile ways of working, governance, and engagement with the business. Tribes (and priorities) are expected to last medium to longer-term (typically a minimum of 12-18-months as a horizon). Future priorities can be added based on changes to vision and ambition.
Strategic importance of role
The Lead, Governance and Planning is responsible for leading operational discipline, financial planning and management, and governance and risk related activities for the People Capability function.
Learning governance includes introducing, coordinating and monitoring best practice planning processes for learning, providing risk monitoring and reporting oversight and supporting the prioritisation and management of investments in learning. As People Capability moves to an agile operating model, it is imperative that learning governance becomes centralised, allowing us to be more efficient with streamlined global processes in governance and financial / risk management.
The Lead, Governance and Planning manages the development and implementation of governance policies, procedures and guidance for the function, as well as providing advice and education on them. The Lead, Governance and Planning ensures good governance practices are adopted and embedded to provide operational efficiency and discipline. The role supports the effective running of formal governance forums including Quarterly Business Reviews (QBRs) and Learning Councils, enabling these forums to fulfil their functions and responsibilities effectively.
The role requires close working with the Global Head of People Capability and is accountable for oversight of all People Capability risks and issues from their identification, root cause analysis, through to the mitigation and assurance/ monitoring process. In this remit, the role serves as a conduit/ liaison between the Head of Disciplines and Heads of Tribes, arbitrating and resolving risks and issues as needed.
An additional integral part of the governance and smooth operation of the function performed by Lead, Governance and Planning is the development and management of organisational heath-check assessments. These measure agile team productivity as well as promote the adoption of Agile principles and practices across the Tribes.
What the role requires
The role is ideal for a high performer with an interest, mindset and business knowledge of agile methodologies, programme and project management as well as risk and governance duties. The role demands excellent stakeholder management skills across the People Capability management team, HR COO teams, Finance, HR Operational Risk, Supply Chain Management as well as senior business leaders, external vendors and industry partners.
The role holder should be:
  • Commercially driven, with strong business acumen and agile technical knowledge.
  • Data-driven with an ability to turn information into insights, an expert at setting up data tracking mechanisms, and experienced in financial planning and management.
  • Passionate about the energy, resilience and structure needed for planning and coordination across Tribes and Disciplines.
What the role does
Operational and assurance discipline
  • Manages the operational risk register, reviews and signs-off the monthly and quarterly operational risk control checks.
  • Responsible for periodic ARIS process map reviews and updates.
  • Coordinates and manages periodic internal audits as and when they are initiated.
  • Provides support to the Mandatory Tribe Head for Clearing House activities and is responsible for the ongoing management and responses to internal compliance requests.
  • Provides coordination and assurance on learning design and assessment standards, tools and approaches implemented by Discipline Heads, reducing and simplifying when required.
Financial planning and management
  • Manages the budget and recharges for the People Capability function, reporting directly to the Global Head of People Capability for sign-off.
  • Reviews monthly settlement accounts (for vendor payments and recharges) including monthly forecasting for full year.
  • Ensures that third party external vendor management is closely monitored and controlled, from onboarding processes, work capabilities and vendor spend.
Organisational health
  • Leads organisation health surveys and interviews/ focus group discussions to ascertain emerging sources of team frictions and obstacles.
  • Identifies gaps and opportunities (including tooling, training) to improve organisational heath maturity.
  • Provides recommendations to minimise intra-team friction and promote better working practices.
Quarterly Business Review (QBR) and Learning Council support
  • Supports the Global Head of People Capability and Tribe Heads with the Group and Business Learning Council agendas, minutes for circulation and presentations as required.
  • Conducts monthly and quarterly reporting for the 'Conduct Scorecard', including ad-hoc requests such as annual report, sustainability report etc.
  • Plans, coordinates and creates the required documents and presentations for Quarterly Business Reviews.

Our Ideal Candidate
  • 8+ years of experience across Learning/Organisation Development/Change
  • Learning design and development fundamentals
  • Agile project management
  • Data literacy
  • Horizon scanning
  • Financial planning and management
  • Risk and governance
  • Business acumen
  • HR / Talent Data analytics & measurement /business intelligence capability
  • Collaboration

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.
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